I agree 100%. They could have stated there are some bugs and other issues before you purchased. When I buy a game (or anything for that matter) I expect it to be a finished product.
I personally don't, because of a cupboard full of games that are at least 80% buggy and unfinished in V1.0 and that mostly have had multiple patches to fix problems, sometimes major ones. Then there's the ones I can't even run but that they don't take back cause you can't exchange software after you buy it beacuse they think you've already copied it and 'stolen it' if you do. And then there's the ones that never even got patched, which are quite a few in my collection.
To me, from this experienced with so many games (300+ easily), bugs and patches are a fact of life. And it's not just games. It's even worse with more 'important' software, normally.
Plus, the fact that some features were at first deliberately not included, doesn't make it unfinished. If the initial plan is like that, than that is 'not as complete as the customer would have liked', but not unfinished. Some things are not included yet, that can be regarded as such, but not all of them. Expansions done later are because customers have requested certain things to return. And Vstep listens and complies in many of the cases, so far.
In an ideal world there would have been enough time and less issues left and less unforseen problems that coulnd't be fixed in time or popped up after release, but alas. Didn't work out like that. And that's - unfortunatly - not uncommon. But it's too late to take it back anyway.. and like it or not, you don't put 'this product is faulty' on your webiste. I have had a TV break down after a few weeks, I have had a hard drive die on me way too soon, I have had problems with the new router that I got with my new internet connection, I could go on.. all these products were faulty, buggy if you will, and needed repair, which took weeks and months even, yet none of them were advertised as such either... it's everywhere.. unfortunatly.
Plus, a lot of people regard things as bugs, that are not always truly bugs. But that's a whole other ballgame.
Not saying anything to make it seem okay, I too was disappointed with certain aspects, and I am not trying to say 'the others have it too, so it's not a bad thing that this one has it', I'm just saying... with games, the reality is a bit different than 'nearly each game that comes out is normally perfect'. Far from it.. very far.
At least this developer is doing something about it, and listening to their customers and working very hard to get as much fixed in as short a time as possible, and I assure you, they are doing overtime, all the time.
That's more than I can say for some titles that I ended up using as coasters..
Regards,
Fred