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Author Topic: Payment accepted, no download, no key  (Read 229 times)

nightowl4903

  • Forum member
  • Posts: 5
Payment accepted, no download, no key
« on: July 24, 2018, 08:07:49 »

I purchased the tug Elbe two days ago. My payment was accepted, and I was thanked for my purchase. However I recieved no key for it, and no download link. No record of my purchase anywhere, Any suggestions? Still havnt heard back from "Contact us", so I thought I:d try here,
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Mr Robville

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  • Posts: 2901
    • Robville Virtual Realisations
Re: Payment accepted, no download, no key
« Reply #1 on: July 26, 2018, 11:04:48 »

Hi there,

Let me know if they still haven't responded so I can give them a heads up.
Usually they should reply within 3 (business) days.
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