Topic: STEAM errors have been fixed! (Read 6883 times)

mullet559 · « **on:** August 31, 2010, 15:13:08 »

i have just recived ship sim extremes today and when installing i had to get steam but i have entered my code correctly and when i open up to play ship sim it says "failed to contact key server", im 13 and i have enjoyed ship sim 08 but im kinda upset about it and steam is a heap of (a bad word

) and i cant even play it or do the update from ship sim website because it says there is no installation file, this is a real let down and im upset so i dont know what to do because i paid for ship sim (obviously) and i have heard about other problems to. also paradox is also a let down.

Captain Spencer · « **Reply #1 on:** August 31, 2010, 15:15:59 »

Hi there mullet559,

That's not a very nice way to introduce yourself to the forum now is it?

This issue is currently being worked on by Steam and will be fixed shortly. Please have a little patience and allow time for the company to resolve the issue

Hope this helps,
Adam

mullet559 · « **Reply #2 on:** August 31, 2010, 15:16:56 »

thanks i hope it is working soon

Captain Spencer · « **Reply #3 on:** August 31, 2010, 15:18:12 »

Yes we do too!

Hopefully it will be resolved over the next couple of days

mullet559 · « **Reply #4 on:** August 31, 2010, 15:21:03 »

DAYS!!??

i was hoping hours

Captain Spencer · « **Reply #5 on:** August 31, 2010, 15:26:49 »

Hi Mullet,

It may well be hours, but there is not certain time that it will be fixed. All I know is that Steam are working to fix this issue as soon as possible.

I would recommend you keep trying to activate your copy, and you should get through eventually

mullet559 · « **Reply #6 on:** August 31, 2010, 15:28:51 »

i activated it but it is just saying it is failing to contact key server? shall i try reinstalling ship simulator?
thanks for you help so far

Captain Spencer · « **Reply #7 on:** August 31, 2010, 15:30:10 »

No problem,

You could try reinstalling, follow the guides stickied in the technical support boards, they should give you some guidence

mullet559 · « **Reply #8 on:** August 31, 2010, 15:32:23 »

thanks again

mullet559 · « **Reply #9 on:** August 31, 2010, 15:35:40 »

there is no technical support for ship simulator extremes posted?

sean2e5 · « **Reply #10 on:** August 31, 2010, 15:36:54 »

Hi Mullet559,

Just like you I got my game today installed it and I also get the same message. I am going to try and get it working. Let us know if you get it working and how

If I get it working I will also say how

Captain Spencer · « **Reply #11 on:** August 31, 2010, 15:37:08 »

Hi Mullet,

Sorry about that, you won't be able to see the technical support section since you haven't registered your copy of ship simulator in your forum profile yet.

If you do this you will gain access to the boards

My mistake, sorry!

mullet559 · « **Reply #12 on:** August 31, 2010, 15:40:13 »

so do i just type in my activation code on my profile like ship sim 08?

and sean i will let you know when i get it working

mullet559 · « **Reply #13 on:** August 31, 2010, 15:45:42 »

done lol

Captain Spencer · « **Reply #14 on:** August 31, 2010, 15:49:42 »

Excellent, you should now have access to the technical support section!

mullet559 · « **Reply #15 on:** August 31, 2010, 15:52:59 »

yh i just made a post

mullet559 · « **Reply #16 on:** August 31, 2010, 16:01:21 »

steam is working for me now

mullet559 · « **Reply #17 on:** August 31, 2010, 16:04:45 »

exept the game is taking long to load

sean2e5 · « **Reply #18 on:** August 31, 2010, 16:08:10 »

Same here the steam thing worked and I got in but the screen just remained black for about 10 minutes. I'm restarting my computer and see if that helps.

Captain Spencer · « **Reply #19 on:** August 31, 2010, 16:09:32 »

Glad its working for you guys.

See, I told you didn't I?

mullet559 · « **Reply #20 on:** August 31, 2010, 16:10:11 »

yup thank you soo much

Captain Spencer · « **Reply #21 on:** August 31, 2010, 16:10:44 »

You're very welcome

sean2e5 · « **Reply #22 on:** August 31, 2010, 16:11:43 »

Quote from: Captain Spencer on August 31, 2010, 16:09:32

Glad its working for you guys.

See, I told you didn't I?

I'm installing it on my new laptop and I hope my desktop PC works. Would you recommend installing the patch 1.1?

Captain Spencer · « **Reply #23 on:** August 31, 2010, 16:12:32 »

Hi Sean,

The patch should be applied to the Steam version either already or in the near future.

You cannot apply the downloadable patch from Ship simulator on the Steam boxed version I don't think.

Regards,
Adam

sean2e5 · « **Reply #24 on:** August 31, 2010, 16:18:02 »

Ok thanks that's probably why it won't let me install it. Steam says it all up to date now.

Author Topic: STEAM errors have been fixed! (Read 6883 times)