This New Version is Simply a Disgrace

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[CornishChris]

After waiting for hours for the down load to complete I started it up and very very slowly I get to the screen where I can create a profile. After that is does nothing except play music.
I cannot proceed with the programme not can I get out of it without Alt Cntrl Del.

This is a typical example of untested software being released and PAID FOR

It is simply not good enough!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FIX IT OR GIVE ME MY MONEY BACK

[--tractorman--]

it'll be fixed soon, you aren't the only one 

[Denis]

After waiting for hours for the down load to complete I started it up and very very slowly I get to the screen where I can create a profile. After that is does nothing except play music.
I cannot proceed with the programme not can I get out of it without Alt Cntrl Del.

This is a typical example of untested software being released and PAID FOR

It is simply not good enough!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FIX IT OR GIVE ME MY MONEY BACK

the "untested software" thing bothers me, as I (and several others people here on this forum) spent lots of their spare time testing and reportings bugs.

One fact is that every computer is different (different hardware, operating system, drivers, peripherals ...) and some interactions could simply not be foreseen ...

But don't worry, everything will be fixed.

[george2234]

Obviously the testing was not widespread enough and not thorough enough ... would not be surprised if VSTEP not abandon the amateur simulator business after this effort, it is not doing their reputation any good ...

[Captain Spencer]

Chris,

I do not like the tone of your post. You obviously don't know what it takes to develop a game, and the ignorance if your symtoms reflect this in your post.

I would suggest that we start this topic again on the right foot, eh?

If you would be kind enough to post your DXDIAG report we can take a look at your system and see if there is anything that might hinder your ability to run the game.

Your dxdiag can be obtained by following these instructions:

Click Start > Run. type in dxdiag and press Enter.  You may see a popup asking about WHQL drivers, click Yes/Ok to proceed.

In the window that appears, click the button that says Save All Information, when the Save Dialog box appears, save the file to your desktop.  To upload the file here, click Additional Options underneath the reply area and choose Browse near Attach.  Browse to your desktop, click the file and click Open.

*  Windows Vista users need to press the Windows Key + R to access the Run prompt.

I can appreciate that you are upset that the game is not running as intended, but perhaps we can help

[Stuart2007]

Adam,

in fairness, remember that many members are only kids and are impatient. They also lack the ability to articulate arguements.

I don't know what's what as I won't have anything to do with this steam thing. But it does strike me there are a lot of unhappy people out there. Remember when 08 was released? Lets face it, it still isn't really finished.

Publishing deadlines... blame the publisher by all means. But developers should refrain from agreeing to dates that can not be met.

[Captain Spencer]

Stuart,

I can certainly appreciate why the young people on here would become upset due to the game being so demanding on system resources, and thus running slow.

What I don't appreciate is the way people display their anger towards people when they do not understand the situation

However, enough negetivity, I am willing to help Chris if he is willing to provide his DXDIAG report

[Stuart2007]

You know I'm not being critical of goderators! Remember why I told them to go forth and multiply? Simply that they get you to take the flack for them.

So much for it being a privelaged position! But, I'm getting off the point. So I shall go forth...

[Truckman]

I'm having the same problem. I downloaded the game but it doesn't work properly. I have downloaded other games and I haven't had any problems until now. Here is my dxdiag report for my computer. System Information
------------------
Time of this report: 8/29/2010, 16:53:00
       Machine name: TRUCKMAN-PC
   Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP G60 Notebook PC
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz (2 CPUs), ~2.0GHz
             Memory: 3002MB RAM
          Page File: 1844MB used, 4381MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 7.00.6002.18107 32bit Unicode

[Captain Spencer]

Hi Truckman,

I'm afraid we'll need a little more information than that

Can you post your DXDIAG as instructed above please? We can then look at your system in proper detail.

Regards,
Adam

[pdpx7]

All these new people need to chill out. Seriously people chill

[Kristian01]

All these new people need to chill out. Seriously people chill

Exactly that ^^

[pnag]

I'm having the same problem. I downloaded the game but it doesn't work properly. I have downloaded other games and I haven't had any problems until now.

Every game is different, just as many systems are different. It has worked absolutely perfectly for me?

[svenuske1]

Its a shame that they make game's at this , WHY CANT THEY MAKE IT RIGHT AT ONCE 

[helidan]

Hi guys,

My first post here!!

Anyway, for quite some time I've been looking forward to SS Extremes, played many hours of SS 2008.
After a LOT of messing about trying to get the sim to actually start I finally got to play it (possibly by fluke!) but OMG do you appear to need an absolute powerhouse of a system to run this

I'm running an overclocked Phenom II Quad @ 3.6ghz a core, 4GB of DDR3, overclocked Radeon HD 4870 & I can no where near attain the sort of framerates that I used to get with SS 2008.  15-20 at best.
Using latest drivers on everything.  Using Win7 64bit btw.
Yes I know you can dial things down in the settings but then you lose the great looks.

Very sorry but I think this software was released WAY to early, the net seems to be awash with complaints at the moment regarding all sorts of issues.
Some urgent patches/updates needed here I think.

To the OP, not sure if I'd use the word 'disgrace' but I certainly understand your dissapointment, lets hope the developers jump on this rather sharpish, somebody mentioned reputations.

[Eraser74]

I'm having the same problem. I downloaded the game but it doesn't work properly. I have downloaded other games and I haven't had any problems until now. Here is my dxdiag report for my computer. System Information
------------------
Time of this report: 8/29/2010, 16:53:00
       Machine name: TRUCKMAN-PC
   Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP G60 Notebook PC
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz (2 CPUs), ~2.0GHz
             Memory: 3002MB RAM
          Page File: 1844MB used, 4381MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 7.00.6002.18107 32bit Unicode

You won´t be able to run the program, as your system is just not good enough. It´s sad, but that´s the truth. You need a better cpu, more ram, and probably a better graphics card.

[Tomaten]

Its a shame that they make game's at this , WHY CANT THEY MAKE IT RIGHT AT ONCE 

Do you have a SLIGHTEST idea how game development works? 

[Birder]

Do you have a SLIGHTEST idea how game development works?  

I do, and i see the problem of users thinking SSE would be SS08 with some new features when in fact its a new game and as a new game they did not have the right or enough beta testers.

If they released it to this forum on a 2 week test before release, then had the license kick in they would have been aware of the problems and not released, however then  they would have had more moans from their sales agents.

V-Step were between a rock and a hard place and failed this time but I am sure they will fix things and as soon as they do this will all be forgotten.

Give them a break folks, developing a sim is not black and white

[Truckman]

I hope this everything else you need.

DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: Mobile Intel(R) 4 Series Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Mobile Intel(R) 4 Series Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_360B103C&REV_07
   Display Memory: 1309 MB
 Dedicated Memory: 64 MB
    Shared Memory: 1245 MB
     Current Mode: 1366 x 768 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: igdumdx32.dll,igd10umd32.dll
   Driver Version: 7.15.0010.1518 (English)
      DDI Version: 10
   BGRA Supported: Yes
Driver Attributes: Final Retail
 Driver Date/Size: 7/6/2008 13:10:14, 536576 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-6276-0116A7C2CA35}
        Vendor ID: 0x8086
        Device ID: 0x2A42
        SubSys ID: 0x360B103C
      Revision ID: 0x0007
      Revision ID: 0x0007
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C Sound Devices
-------------
            Description: Speakers (Conexant High Definition SmartAudio 221)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C360B&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CHDRT32.sys
         Driver Version: 4.58.0000.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 6/5/2008 09:58:42, 222208 bytes
            Other Files:
        Driver Provider: Conexant
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Conexant High Definition SmartAudio 221)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: CHDRT32.sys
         Driver Version: 4.58.0000.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 6/5/2008 09:58:42, 222208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2939
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/10/2009 21:43:16, 196096 bytes
| Driver: usbd.sys, 1/20/2008 19:23:03, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
| Matching Device ID: *pnp0303
| Upper Filters: HpqKbFiltr
| Service: i8042prt
| Driver: HpqKbFiltr.sys, 6/18/2007 17:12:04, 16768 bytes
| Driver: wdfcoinstaller01005.dll, 11/2/2006 07:09:50, 1419232 bytes
| Driver: i8042prt.sys, 1/20/2008 19:23:20, 54784 bytes
| Driver: kbdclass.sys, 1/20/2008 19:23:23, 35384 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/20/2008 19:23:20, 54784 bytes
| Driver: kbdclass.sys, 1/20/2008 19:23:23, 35384 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn0158
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/10/2009 23:32:52, 53224 bytes
| Driver: sermouse.sys, 1/20/2008 19:23:20, 19968 bytes
| Driver: mouclass.sys, 1/20/2008 19:23:20, 34360 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 179.7 GB
Total Space: 294.1 GB
File System: NTFS
      Model: FUJITSU MHZ2320BH G2 ATA Device

      Drive: D:
 Free Space: 1.9 GB
Total Space: 11.1 GB
File System: NTFS
      Model: FUJITSU MHZ2320BH G2 ATA Device

      Drive: E:
      Model: TSSTcorp CDDVDW TS-L633M ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/10/2009 21:39:17, 67072 bytes

--------------
System Devices
--------------
     Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_360B103C&REV_07\3&E89B380&0&11
   Driver: n/a

[Miller85]

---------------
Display Devices
---------------
        Card name: Mobile Intel(R) 4 Series Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Mobile Intel(R) 4 Series Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_360B103C&REV_07
   Display Memory: 1309 MB
 Dedicated Memory: 64 MB
    Shared Memory: 1245 MB
   

Hi Truckman, SSE requires a reasonably modern graphics card with 256mb of dedicated memory on board. The display adapter powering your system is an "integrated" processor (unfortunately designed more for 'general' image output as opposed to gaming) with 64mb of dedicated memory.

That probably means that making the game work on your system with any reliability is going to be a bit of an uphill struggle

[Stuart2007]

Not strictly true. I broke the memory module for my laptop integrated card and using shared memory WELL BELOW the spec, it worked fine.

Yet my desktop is far above and didn't run as well... Very odd.



EDIT: The above was for 08... don't know effect on sse,

[PI48895]

After waiting for hours for the down load to complete I started it up and very very slowly I get to the screen where I can create a profile. After that is does nothing except play music.
I cannot proceed with the programme not can I get out of it without Alt Cntrl Del.

I had this same smyptom but after I updated my video driver it worked.  The developers still have a lot of work to do, but I am happy to have something to try.

[Birder]

Can someone check my dxdiag file attached as i think its fast enough for SSE but i get a poor frame rate

[Eraser74]

Hi Truckman, SSE requires a reasonably modern graphics card with 256mb of dedicated memory on board. The display adapter powering your system is an "integrated" processor (unfortunately designed more for 'general' image output as opposed to gaming) with 64mb of dedicated memory.

That probably means that making the game work on your system with any reliability is going to be a bit of an uphill struggle

Yeah with that video card you will never be able to make the game run. Or it will look even worse than SS08 and run at a very low framerate.

This video card is not for gaming.

[Stuart2007]

After waiting for hours for the down load to complete I started it up and very very slowly I get to the screen where I can create a profile. After that is does nothing except play music.
I cannot proceed with the programme not can I get out of it without Alt Cntrl Del.

This is a typical example of untested software being released and PAID FOR

It is simply not good enough!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FIX IT OR GIVE ME MY MONEY BACK

Calm down and relax. I'd have thought an experienced professional sailor like yourself would have developed a little patience. Then again, maybe not. Since you're also a computer professional  why not offer vstep a hand?