Topic: game hasnt come :( (Read 95221 times)

marcstrat · « **Reply #225 on:** September 01, 2010, 14:57:54 »

Again you can see that Vstep is helpfull with a solution on this inconviniÃ«ncy.
I never doubt about about that.
Thanks Frank & Vstep

Joey1 · « **Reply #226 on:** September 01, 2010, 14:58:34 »

Sorry, havn't seen it

Ralphy · « **Reply #227 on:** September 01, 2010, 15:00:53 »

no worries, everbody makes mistakes

even TNT

fam-morf2 · « **Reply #228 on:** September 01, 2010, 15:18:37 »

Quote from: Joey1 on September 01, 2010, 14:52:35

@ Ralphy and all others who didn't recive their box look here: http://80.95.161.114/shipsim/forum/index.php/topic,20596.0/topicseen.html

thanks frank thats wunderfull

Ralphy · « **Reply #229 on:** September 01, 2010, 15:20:16 »

i wounder if i would be aloud to pm you the download link then when you get the email you can use your lisence key.

Frank, could i do this to help biggles save some time by downloading it now?

fam-morf2 · « **Reply #230 on:** September 01, 2010, 15:22:02 »

will we get the download version on the Shipsim Page Profile or via e-mail

and i sented yesterday afternoon VSTEP an e-mail and still no answer

fam-morf2 · « **Reply #231 on:** September 01, 2010, 15:27:14 »

i am wondering:how long does take an answer from VSTEP

Ralphy · « **Reply #232 on:** September 01, 2010, 15:28:27 »

biggles,
i mean if i gave you the download link but not the key, because that would be against the rules/law. then you will have it downloading by the time you get you key from VSTEP, it just saves you a bit of time. i won't send it until a mod or admin gives the go ahead, by which time you might have your download link and key, because i tink all downloads are the same, it's just the key's which are differnt.

KhAoS · « **Reply #233 on:** September 01, 2010, 15:39:50 »

Just now the game came....I ws reading these days & thinking also when it will come.But I'm not happy because in the envelope was only the case.Just so simple..............

And also the top part of the case is broken.

Good that the dvd it's ok

In general I'm also not happy because I should got it last week.But better than nothing, no?!?

Ralphy · « **Reply #234 on:** September 01, 2010, 15:50:08 »

Sorry biggles it was a no-go on that,
in other news, my download is complete and im installing now so i guess i don't need to be in this topic any more im just cluttering it up.

fam-morf2 · « **Reply #235 on:** September 01, 2010, 15:53:01 »

where did u found the donwload link?

on ur e-mail,or at ur SS page profile?

what did u write on the e-mail?

maybe i forgot something

Biggles1975 · « **Reply #236 on:** September 01, 2010, 15:56:08 »

I guess the first e-mail did not get though to them they have just replyed to the second one. So now at last I can download the game so thank you to all at Vstep. I understand alot of the problems have not been down to Vstep and I hope all the other companys that have taken part in the launch of this game take note of Vsteps customer service. They did not have to give us still waiting a download link but they did. Now i'm going to have alittle sail about. And due to this kind offer from Vstep I will not be asking for a refund. You get it by E-mail fam-morf2 you may need to send a second email just in case the first did not get though.

markie222 · « **Reply #237 on:** September 01, 2010, 16:02:29 »

purchased on ShipSim.com on 9th August (pre-release date), still not arrived. Chased ShipSim via their 'email' contact 3 times so far - no reply. If no reply / delivery in another day will get my credit card company involved as money has been taken!!

fam-morf2 · « **Reply #238 on:** September 01, 2010, 16:06:29 »

So,i sented to VSTEP a e-mail,lets see,how long did u guys take to take an answer?

Biggles1975 · « **Reply #239 on:** September 01, 2010, 16:21:48 »

The second time I did it though the website with the contact us link and they replyed within 10minutes.

fam-morf2 · « **Reply #240 on:** September 01, 2010, 16:28:20 »

wow thatÂ´s fast
i will check my e-mailbox

Aad The Pirate · « **Reply #241 on:** September 01, 2010, 16:32:23 »

Quote from: Ralphy on September 01, 2010, 14:41:02

Thanks VTSEP for this temporary solution

How do you mean? Temporary? In spite of the (euhhhh, how can I say it without coming in conflict with the Forum-Rules?) lousy, humiliating service of the diverse Postal Services (Service?

) everything has come right, at last.
everybody is to blame, except VSTEP.
That's my opinion.

fam-morf2 · « **Reply #242 on:** September 01, 2010, 16:37:26 »

THANKS TO VSTEP FOR THAT WUNDERFULL FUNCTION AND FAST ANSWER,I AM DOWNLOADING NOW!

FINALY

you should try it too guys

Straubinger82 · « **Reply #243 on:** September 01, 2010, 16:38:53 »

I have to speak out good words for the support.

This Monday I sent an slightly emotional email to VSTEP about my problem not getting it.
No hard words, just expressing the situation regarding the systematic of "preorders"^^.

> And this morning I recieved an email with downloadlink and key feat. Grandmaster Appollo(gize)

Just recognized it a few minutes ago as I also got a job.
So, yes Timmy fell down the standpipe, but Lessie came for help^^.

So I will meat one or two of you at sea..

fam-morf2 · « **Reply #244 on:** September 01, 2010, 16:45:18 »

I just sended one... with everything,name,order id,purchase date,e-mail,name... and i just take an answer,but maybe its a little weird cause i dont use the same e-mail on the forum and the ss page profile,if you whanna,i can send you a PM with the e-mail i ordered

EDIT:the e-mail i use on the forum is not working:i cant take answerÂ´s or activations keyÂ´s,but i can change my forum e-mail

Frank_VSTEP · « **Reply #245 on:** September 01, 2010, 16:46:17 »

Quote from: fam-morf2 on September 01, 2010, 16:45:18

I just sended one... with everything,name,order id,purchase date,e-mail,name... and i just take an answer,but maybe its a little weird cause i dont use the same e-mail on the forum and the ss page profile,if you whanna,i can send you a PM with the e-mail i ordered

No problem it's solved! Enjoy the game!

fam-morf2 · « **Reply #246 on:** September 01, 2010, 16:47:54 »

Ok,thanks frank!

Ralphy · « **Reply #247 on:** September 01, 2010, 17:24:20 »

i meant temporary as in, it was good that i could play the downloaded version until i got my own, even though i probaly won't install the one on the disc until somthing goes wrong

Captain Cadet · « **Reply #248 on:** September 01, 2010, 17:44:38 »

and i'm wating for sse

The Ferry Man · « **Reply #249 on:** September 01, 2010, 17:47:20 »

did you see Franks post?

Author Topic: game hasnt come :( (Read 95221 times)

Frank_VSTEP