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Author Topic: new here and help required  (Read 1830 times)

greenhut

  • Forum member
  • Posts: 4
new here and help required
« on: November 11, 2009, 15:33:46 »

Hello
first time here so be gentle with me
I have just bought the add on new horizons and installed it
my ship sim will now no longer play, it tells me my serial is wrong,
Ive tried re installing it but no joy
my horizons key is recognised here but not my ship sim key
why is this??
its been ok for months until I installed the on line patch and new horizons

Thanks in advance
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TJK

  • Guest
Re: new here and help required
« Reply #1 on: November 11, 2009, 15:39:05 »

Hello
first time here so be gentle with me
I have just bought the add on new horizons and installed it
my ship sim will now no longer play, it tells me my serial is wrong,
Ive tried re installing it but no joy
my horizons key is recognised here but not my ship sim key
why is this??
its been ok for months until I installed the on line patch and new horizons

Thanks in advance


HI greenhut

and welcome here on the forum
First of all add you serial key into you profile here on the forum both ship sim and add ones new horizon
and try to type the serial key in wit capital letters like this ABCD-FGHI and so on
TJK
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greenhut

  • Forum member
  • Posts: 4
Re: new here and help required
« Reply #2 on: November 11, 2009, 15:42:25 »

Hi matey and thanks for the swift reply.
I have already tried adding my keys and only the horizons is accepted here
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TJK

  • Guest
Re: new here and help required
« Reply #3 on: November 11, 2009, 15:46:04 »

Hi matey and thanks for the swift reply.
I have already tried adding my keys and only the horizons is accepted here

OK then i think you shall  pm you key to an admin so he can check the key and see watt's wrong with,
it pm it to Mad_Fred
http://www.shipsim.com/ShipSimForum/index.php?action=pm;sa=send;u=14799
Do not post the key here on forum, only in the pm and he will come back to you
TJK
« Last Edit: November 11, 2009, 15:53:51 by TJK »
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Traddles

  • Global Moderator
  • Posts: 5935
Re: new here and help required
« Reply #4 on: November 11, 2009, 16:03:52 »

Hi greenhut,
Welcome to the Ship Simulator 2008 forum. Perhaps this link to the flowchart will be of help to you. Sometimes if you load things in the wrong order problems arise. :doh: It's worth trying this anyway, and I hope it helps you.

http://www.shipsim.com/ShipSimForum/index.php/topic,7737.msg111980.html#msg111980

Angus.
« Last Edit: November 11, 2009, 16:06:02 by Traddles »
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greenhut

  • Forum member
  • Posts: 4
Re: new here and help required
« Reply #5 on: November 11, 2009, 16:16:36 »

Hi Traddles
that link will open for me
I get this error msg
The topic or board you are looking for appears to be either missing or off limits to you.
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TJK

  • Guest
Re: new here and help required
« Reply #6 on: November 11, 2009, 16:24:06 »

Hi Traddles
that link will open for me
I get this error msg
The topic or board you are looking for appears to be either missing or off limits to you.


yes you most have you key add ed to you profile first to axes that link
BDW Have you add ed the shipsim key in when asked for it in the game in the right place
and new horizon key in the right place
When you game ask for shipsim key you most add the right key, it's easy to do a mistake her
when installing read carefully the text and add the right key were it's belong 
TJK
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Traddles

  • Global Moderator
  • Posts: 5935
Re: new here and help required
« Reply #7 on: November 11, 2009, 16:24:37 »

hi greenhut,
I see your name does not show 5 shields which indicates that you have not registered on the forum. If you go into your profile and scroll down to the bottom you should be able to register your SS 2008 licence key there, or am I misunderstanding your problem? The only other thing I could suggest is that you re-install from scratch. If you SS 2008 key worked before then this will possibly solve the problem.

Angus.
« Last Edit: November 11, 2009, 16:27:09 by Traddles »
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TerryRussell

  • Guest
Re: new here and help required
« Reply #8 on: November 11, 2009, 16:26:55 »

That's because you haven't registered, (because you can't, as that is the problem of course).

So, here is my flowchart:

Hi Traddles
that link will open for me
I get this error msg
The topic or board you are looking for appears to be either missing or off limits to you.

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TerryRussell

  • Guest
Re: new here and help required
« Reply #9 on: November 11, 2009, 16:28:12 »

Already fixed that, see above (copy of my flowchart is there)
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greenhut

  • Forum member
  • Posts: 4
Re: new here and help required
« Reply #10 on: November 11, 2009, 16:31:34 »

I have registered and I have also entered my horizons key which has been accepted into my profile
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TerryRussell

  • Guest
Re: new here and help required
« Reply #11 on: November 11, 2009, 16:34:41 »

So have you downloaded the flowchart from my post above and tried reinstalling the game?

That may well fix your problem.
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Mad_Fred

  • Administrator
  • Posts: 8689
  • ✝ In Memoriam
Re: new here and help required
« Reply #12 on: November 11, 2009, 17:09:39 »

problem 'solved'.


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