Well folks,
After saving up for a while, I finally ordered the Ship Console Unit through the Vstep website (which then goes on to Simware) on Sunday 24th January and it then was revealed to me that it was completely out of stock (despite saying it was in stock on both the Vstep and Simware websites ) and new stock wouldnt arrive for TWO WEEKS!
So I finally got the email saying they had dispatched it on Friday 29th January (which wasnt as bad as i thought) and it is curently coming in the post out here to Spain (touch wood) which strangely takes the longest to arrive from the netherlands with an estimated delivery of 12-15 days for both Spain and Poland.
And now I have only just seen the other console unit! ShipDriver But I will just keep thinking negative thoughts about the other one, it looks far to plastic, may not be compatible with ss, ss have already got a deal for the wilco one, the shipdriver one isnt out until winter 2010. So I dont know!
Many Kind Regards
Matthew Brown
P.S. It IS compatible with windows vista isnt it!? I mean its only a USB connection with no disc, its all manual set up.
Well, here is an update...
It turned out the console unit I recieved was a faulty one
which is redicoulous, considering it costs that much it should have been tested thoroughly.
So the company, SimWare tell me to send it back and they will refund me for the money (obviously because its not my fault its faulty). It cost me 40.00 € to send it back to Belgium from Spain, so I waited a while and the new replacement one arrived.
And the money for shipping I paid?
It had no note or anything in the box, it was absolutely empty, it only had the unit inside and the only bit of paperwork was the small address on the top of the box.
So I immediately emailed them asking to kindly return the money to my fathers account, and they got back to me saying that they couldnt refund the money but I had a 27 € voucher for future purchases.
I mean what in the world!??
I get a random numbered gift voucher for a company selling mainly aviation software and hardware, and NO ship things what so ever! This is really off. I am appalled at their customer services so far, it really is a disgrace and to tell you the truth i am really annoyed yet quite sad.
And to be honest, all their emails to me have not been very proffesional, and actually quite rude in someways.
So please I urge you to use another company a part from SimWare, maybe FlightSim? I dont want the same thing happening to you. This whole thing started at 350 € and secret postage money totaled 375€ then 40€ to send it back and in total we have spent around 420 €
Can anyone suggest what to do now please?
Many kind regards
Matthew Brown