Lol, the IT guys.. Reminds me of the show IT Crowd where they just say "have you tried turning it off and on again?" when people report a problem
It's quite bizzare, i now have 2 IT guys working for me as well as elevenmteen million people in the engine room, about 6 plumbers, carpenters, deck and hotel fitters, tilers, even the laundrymen come under the engineering department!
I have had to do a little attitude re-adjustment with the IT department they seemed to think that their main job was walking around in whites and sunglasses chatting up the bar Spambot while they pretended to check out the tills, they are now in boilersuits cleaning PC's, it was quite funny at first because the previous chief engineers on here have obviously not been very computer literate so these guys have been able to
bullsh pretend to have been really busy all the time.