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Author Topic: i'm lost my license key  (Read 2033 times)

dejbond007

  • Forum member
  • Posts: 1
i'm lost my license key
« on: February 23, 2008, 21:00:06 »

How i can do , because a CD case has damage by my dog.
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Shipaddict

  • Forum member
  • Posts: 3747
Re: i'm lost my license key
« Reply #1 on: February 23, 2008, 21:04:16 »

Hello there,

Where did you purchase the game please? :) No one can give you their licence key, but if you have an illegal copy of the game, then you won't get one.  ;)

You can get your licence key back by:

Go to www.shipsim.com

Go to My Orders, and log in. Your licence keys are there :)

SA
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Lanedre

  • Forum member
  • Posts: 395
Re: i'm lost my license key
« Reply #2 on: February 24, 2008, 10:40:28 »


Go to www.shipsim.com

Go to My Orders, and log in. Your licence keys are there :)

SA

Only if he bought it on shipsim.com
If he bought it somewhere else it wont show there.
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Shipaddict

  • Forum member
  • Posts: 3747
Re: i'm lost my license key
« Reply #3 on: February 24, 2008, 11:33:32 »

That's a good point :)
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Mad_Fred

  • Administrator
  • Posts: 8689
  • ✝ In Memoriam
Re: i'm lost my license key
« Reply #4 on: February 24, 2008, 11:38:59 »

Hello dejbond007,

If your dog has eaten your cd key, you're pretty much stuck, UNLESS you have proof of purchase. A receipt, for example. Maybe a photograph of the CD and the damaged box could work too, but proof of purchase is favorable.

If you do have it, then email VSTEP.  You can tell your story and offer the proof of purchase. Their email is info@shipsim.com

If you proof you have a legal copy, they can issue a new license key. If you cannot proof it, then I guess it's just bad luck for you. But VSTEP is of course not responsible for your dog's behaviour.  ;)

Regards,
Fred
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TJK

  • Guest
Re: i'm lost my license key
« Reply #5 on: February 28, 2008, 05:40:55 »

How i can do , because a CD case has damage by my dog.

i's so many as lose he or she's CD key on the moment, why? well i don't say you have a pirate copy, but i think many have it and try all kind of excuses for  a legal CD key, mine CD key have i for the first in my profile in the forum writ hen down and placed that in a safe place and i have the key in the cower with my CD on a secret place, so i cant understand how so many lost  the CD key
Lock at the CD key as a monny paper and put it in a  safe place
Regards
TJK


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