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Author Topic: Buy problems....  (Read 5879 times)

flaviossa

  • Forum member
  • Posts: 46
Buy problems....
« on: February 13, 2008, 19:55:45 »

Hi!
I live in Brazil and i´m trying to buy a copy of shipSim08.
I choose the version "download version" ang to the "shopping cart". When i click in "checkout" this apears:

------ In portuguese! I´m using firefox BR -------
O servidor não foi encontrado
O Firefox não consegue encontrar o servidor em shopping+cart.php.
 
    *  Verifique erros de escrita no endereço tais como ww.exemplo.com em vez de www.exemplo.com
    *  Se não conseguir carregar nenhuma página, verifique a ligação do seu computador à rede.
    *  Se o seu computador ou rede estão protegidos por uma firewall ou um proxy, verifique se Firefox tem permissão de acesso à Internet.
------------------------------
In other words, the page can not be found. Since this is the only way for me to buy this EXCELENT Sim, i have no other alternatives to get it.  :'(

Please help! I have an international credit card to complete the process, but for an unknow reason this is happening..... Anyone with contact to the staff of the game please help me.

Thank you all and sorry about english mistakes....



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NathanC

  • Guest
Re: Buy problems....
« Reply #1 on: February 13, 2008, 20:01:52 »

Maybe you can ask one of the Admins or members to buy it for you and post it?

Or, go to www.ebay.co.uk, and buy a copy from there. Make sure the seller can send it to portugal and then download the language pack, which alows you to view the game in spanish?
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flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #2 on: February 13, 2008, 20:09:16 »

Yes, its a way....
But i´m in Brazil and not Portugal  ;D

I´m going to check if amazon.uk can send it to me here in Brazil.... But please, if someone can talk to the staff about this problem in the page, i apreciate!!!!

Thank you Nathan
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[RWP]DJM

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  • Posts: 7004
Re: Buy problems....
« Reply #3 on: February 13, 2008, 20:26:40 »

Hiya flaviossa :)

I've just checked the site, everything is working fine for me.  Have you tried using Internet Explorer instead of Firefox?  It may also be an idea to check your browser settings ;)

Regards.

DJM.
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I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.

flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #4 on: February 13, 2008, 21:16:20 »

Yes, i tryed with both... Maybe a net limitation to Brazil perhaps?
I´m going to upload 2 screens of my browser for you to see...

Thank you!
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flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #5 on: February 13, 2008, 21:23:02 »

Yes! I think i discovered the problem:
When i click to "checkout" the address of the page that open follows:
http://shopping+cart.php/
... That is the error page.

So, o pickup this address and put in front:
http://www.shipsim.com/shopping+cart.php/

For some reason the first part "desapear" when i click checkout....

Wonder why ......  :-\ Now, i can continue whith the registration. Thanks!
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[RWP]DJM

  • Forum member
  • Posts: 7004
Re: Buy problems....
« Reply #6 on: February 13, 2008, 21:24:54 »

Good news :)

Strange problem there though ???

Welcome to the Ship Simulator community ;D

Regards.

DJM.
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I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.

flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #7 on: February 13, 2008, 21:38:12 »

Already bought!
And the licence key just arrived!

Thanks!
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[RWP]DJM

  • Forum member
  • Posts: 7004
Re: Buy problems....
« Reply #8 on: February 13, 2008, 21:43:19 »

Excellent ;D

Have fun when you've downloaded and installed it, don't forget to register your licence key on the forum ;)
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I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.

flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #9 on: February 13, 2008, 22:02:29 »

Where i do that?
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[RWP]DJM

  • Forum member
  • Posts: 7004
Re: Buy problems....
« Reply #10 on: February 13, 2008, 22:05:02 »

At the top of every forum page you will see a Profile button, click that and scroll down until you see License key registration:.  Enter your key there, then click Register ;)

This will give you access to new boards, including Technical Support and Missions :)

Regards.

DJM.
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I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.

flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #11 on: February 13, 2008, 22:10:53 »

Registered.... Thanks.
You help a lot!

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[RWP]DJM

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Re: Buy problems....
« Reply #12 on: February 13, 2008, 22:11:30 »

You're very welcome, we're always happy to help :)

Regards.

DJM.
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I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.

NathanC

  • Guest
Re: Buy problems....
« Reply #13 on: February 14, 2008, 16:31:06 »

Make sure you download v1.3, then you can play multiplayer with us all  ;D
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flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #14 on: February 14, 2008, 17:00:33 »

Yep! Yesterday i played online.... but you know.... i´m sailor in first voyage.... I lot to know yet.
« Last Edit: February 14, 2008, 17:02:20 by flaviossa »
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SFC

  • Forum member
  • Posts: 1
Re: Buy problems....
« Reply #15 on: February 18, 2008, 12:51:19 »

Yes! I think i discovered the problem:
When i click to "checkout" the address of the page that open follows:
http://shopping+cart.php/
... That is the error page.

So, o pickup this address and put in front:
http://www.shipsim.com/shopping+cart.php/

For some reason the first part "desapear" when i click checkout....
I actually encountered the same problem. I checked the HTML source, and the URL for form submit is "//shopping+cart.php/ ".
The contact page has a similar problem, with a form submit URL something like "//support/contact+us.php" ... so I can't even ask question through the contact page.
I also tried to solve the the problem using the same trick, typing the apparently correct address "http://www.shipsim.com/shopping+cart.php/".  However, I were not comfortable with ordering online this way then, and so didn't proceed. Now giving your success, I think I may give it a try.
Is it an issue of compatibility with web browser? I noticed most links on the shipsim website have double-slash after shipsim.com, except for some pages.
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flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #16 on: February 18, 2008, 13:14:34 »

SFC, im my case it worked.... There was a substantial wait in the credit card verification (Some about 3 min) but it worked fine. Dont click anything in the credit card verification...!! The process after that was very quick!!

Good sailin'   ;D
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Shipwreck

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  • Posts: 215
Re: Buy problems....
« Reply #17 on: February 18, 2008, 22:46:35 »

we're always happy to help :)
we are?

Well i can say most of us are :)
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Developer

TerryRussell

  • Guest
Re: Buy problems....
« Reply #18 on: February 19, 2008, 00:48:29 »

we are?

Well i can say most of us are :)

Those of them that matter seem to be happy.  ;D

Witness the recent cheese ceremonies, marmite sessions, muppet character impressions and so on. Happy? Manical, I'd reckon. Or do they wear manicals?
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Shipwreck

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  • Posts: 215
Re: Buy problems....
« Reply #19 on: February 19, 2008, 09:22:30 »

lol

no comment
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Developer

Captain Best

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  • Posts: 3237
Re: Buy problems....
« Reply #20 on: March 14, 2008, 16:11:18 »

cool picture you got there flaviossa ::)
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flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #21 on: March 14, 2008, 17:27:42 »

Thanks... it´s my best shot!
My mon  took it....  ;D
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Captain Best

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  • Posts: 3237
Re: Buy problems....
« Reply #22 on: March 20, 2008, 16:17:54 »

Thanks... it´s my best shot!
My mon  took it....  ;D
is it you in the picture? ;D :D
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flaviossa

  • Forum member
  • Posts: 46
Re: Buy problems....
« Reply #23 on: March 20, 2008, 16:31:34 »

hahahaha be serious......  ;)
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Captain Best

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  • Posts: 3237
Re: Buy problems....
« Reply #24 on: March 20, 2008, 16:46:57 »

hahahaha be serious......  ;)
lol. ;D :D
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