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Author Topic: RESOLVED - Please Help !  (Read 2577 times)

sasimior

  • Forum member
  • Posts: 5
RESOLVED - Please Help !
« on: May 15, 2013, 16:06:11 »

Hello,I am Japanese. 
I'm sorry if you can not decipher English.

Although I started with Windows8
I'm getting errors If you are returning to Windows7.

It is a spec of me now.
win7
core i7 3770
GTX680 OC
16G DDR3

An error indication is custom command.dll etc

2005 C++ As well After you update
Screen is attached, but it is still pitch black.

It is not taking the time to excuse, but thank you.

« Last Edit: May 16, 2013, 11:46:44 by Mr Robville »
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Mr Robville

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  • Posts: 2937
Re: Please Help !
« Reply #1 on: May 15, 2013, 19:58:56 »

Hello and welcome to the forum!

Can you please register your game's license key to your forum profile?
http://80.95.161.114/shipsim/forum/index.php?action=profile

This will be required to enter the technical support board.
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saltydog

  • Forum member
  • Posts: 7828
Re: Please Help !
« Reply #2 on: May 15, 2013, 20:02:58 »

Mr Robville, I'm not sure he will be able to open that link.. ;)
« Last Edit: May 15, 2013, 20:38:59 by saltydog »
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Mr Robville

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  • Posts: 2937
Re: Please Help !
« Reply #3 on: May 15, 2013, 22:42:14 »

Why's that?  :P
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sasimior

  • Forum member
  • Posts: 5
Re: Please Help !
« Reply #4 on: May 15, 2013, 22:47:05 »

Good morning.
I did register the license key.

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saltydog

  • Forum member
  • Posts: 7828
Re: Please Help !
« Reply #5 on: May 15, 2013, 23:29:41 »

Why's that?  :P

I thought because he hadn't registered yet..  My bad.. ;)
Back on topic..
« Last Edit: May 16, 2013, 02:52:09 by saltydog »
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Mr Robville

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  • Posts: 2937
Re: Please Help !
« Reply #6 on: May 16, 2013, 07:45:01 »

No problemo  ;)

Good morning.
I did register the license key.



Thanks!

For me to read all detailed info of your system, can you show me your DxDiag?
Here's how to make one: http://80.95.161.114/shipsim/forum/index.php/topic,23335.0.html

To attach the file, click on the "Additional Options..." button below your text field when typing a response.
The attachment uploader is located within.
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sasimior

  • Forum member
  • Posts: 5
Re: Please Help !
« Reply #7 on: May 16, 2013, 10:10:19 »

I try to include.
Is it all right with this?
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Mr Robville

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  • Posts: 2937
Re: Please Help !
« Reply #8 on: May 16, 2013, 10:24:03 »

Perfect!  :thumbs:

Your system looks powerfull enough to handle the game, and your graphics card drivers are up to date as well.

If you go to the installation directory of SSE, could you use the tool called "Unregister.exe" ?
After that try to run the game.
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sasimior

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  • Posts: 5
Re: Please Help !
« Reply #9 on: May 16, 2013, 10:54:09 »

Thank you for your reply.

That Unregister.exe?
You have searched but I do not know well.
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Mr Robville

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  • Posts: 2937
Re: Please Help !
« Reply #10 on: May 16, 2013, 11:00:41 »

It's by default located at C:\Program Files\Vstep\ShipSimulator Extremes\Unregister.exe
Or inside the Program Files(x86) folder
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sasimior

  • Forum member
  • Posts: 5
Re: Please Help !
« Reply #11 on: May 16, 2013, 11:02:02 »

There was :2thumbs:
You're a God.

Thank you !!!!!

You used towards the small craft pilot license acquisition. I really was saved :captain:
You are good at making people pleased! I love you

本当にありがとう
助かりました。
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Mr Robville

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  • Posts: 2937
Re: Please Help !
« Reply #12 on: May 16, 2013, 11:46:09 »

Thank you for the kind words, I'm glad this solved the problem for you!

Have fun!
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