Hello Darth,
Welcome to the Forum.
Please register the License Key of your copy of SSE in your Profile in this Forum. This will allow you access to all the boards of SSE including Tech Support.
Please follow this link and you may find a solution. However you can access it only after registration.
http://80.95.161.114/shipsim/forum/index.php/topic,23438.msg310185.html#msg310185
Regards
vin_sun