Please Help

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[SHADOWPLAY]

I bought this game on the shipsim website (downloadable version) and at the end of putting in the credit card details it said payment confirmed. I am still waiting for the E-mail to arrive with the activation code to download it. It did say that the payment had to be confirmed but im sure that it already has been confirmed please help me

[Agent|Austin]

Try this link:

https://www.shipsim.com/orders/login.php

That will have download information and license keys if payment went though.

(This will be the email address from when you purchased the game, NOT your forum account)

[SHADOWPLAY]

so if it doesnt have any orders then the payment has not went through as of yet ?

[Agent|Austin]

I'm not sure as how exactly the system works but I believe so.

If it isn't there within a few hours I would contact VSTEP: http://www.shipsim.com/support/contact+us.php

[SHADOWPLAY]

Thanks for your help i will contact them if the key isnt here by midnight (obviously i will have to contact tomorrow then)

[Capt. Matt]

Also try your spam box Thats where some of my SS messages go

[SHADOWPLAY]

is there any chance that the purchase hasnt been processed at all because i have not recieved any confirmation e-mails confirming that i have purchased it ?

[Agent|Austin]

Check with your credit card company.

[SHADOWPLAY]

well i was thinking of trying to buy it again just in case it hadnt. because if it did accept the payment it would take a few days to go through.

[Agent|Austin]

Did you email VSTEP?

[Captain Renzo]

I bought this game on the shipsim website (downloadable version) and at the end of putting in the credit card details it said payment confirmed. I am still waiting for the E-mail to arrive with the activation code to download it. It did say that the payment had to be confirmed but im sure that it already has been confirmed please help me

Frist thing do it with your perant if you don't have tell someone that knows this game or bought this game ok tell them give back the money then buy it again ok 

[Agent|Austin]

Frist thing do it with your perant if you don't have tell someone that knows this game or bought this game ok tell them give back the money then buy it again ok 

If he has a credit card I am sure he isn't living with his parents.