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Author Topic: [Resolved] Registration Problem - Please help  (Read 1241 times)

L1011

  • Forum member
  • Posts: 12
[Resolved] Registration Problem - Please help
« on: May 25, 2009, 13:59:45 »

In 2006 I bought SS2006, duly registered it and became a forum member using 'tristar' as my forum name. (I see I'm still listed, by the way)
In 2008 I bought SS2008, installed it, and registered it.
I found I couldn't run it properly, as my then computer wasn't up to it. I recently bought a new computer, installed the game and was impressed by the way it performed.
I downloaded all the updates - then found it wouldn't run.
Had to make a new profile as I couldn't access 'tristar' - 'in use'.
I've tried to load my reference key details, only to be informed that these details are 'in use' - they would be, I used them!
Now I can't access Technical support as I can't enter a key.
Could someone help, please?

Regards,
Terry
« Last Edit: May 25, 2009, 14:21:50 by Mad_Fred »
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Mad_Fred

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  • Posts: 8689
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Re: Registration Problem - Please help
« Reply #1 on: May 25, 2009, 14:04:50 »

Hi Terry,

You should be able to register your keys again now!


Regards,
Fred
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L1011

  • Forum member
  • Posts: 12
Re: Registration Problem - Please help
« Reply #2 on: May 25, 2009, 14:14:20 »

Thank you!!
It worked.
Apologies for posting in wrong section.

regards,

Terry
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Mad_Fred

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Re: Registration Problem - Please help
« Reply #3 on: May 25, 2009, 14:21:36 »

You're very welcome!!

And don't worry, it's not necessarily the wrong section. It's not really a technical problem with the game as such, so it's in a good spot here.  :thumbs:

I've put it to resolved for you!

Happy Sailing!

Regards,
Fred
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