I go along with D on that. That clown obviously thought it was another game. If he was a serious customer he would be talking directly with VSTEP.
If you're gunna call everybody a clown who enquire about Pro, VSTEP wouldn't have any Pro customers..
He only came here to get info about Pro, not to be called a clown.
I wouldn't think it's just nautical schools and navies that get Pro, I'm fairly sure that proffessionals at home would like a copy for their machine at home. Sure they may not need the whole hardware that VSTEP can sell with it - if I had a enough money and I was a proffessional I wouldn't mind having a copy on my machine also.
I do think you need to address how you talk to people, specially when they're only curious, and how can you tell if he's not a serious buyer? Perhaps he saw the release date bing delayed, perhaps he hasn't bothered to get a quote yet..
It's not very friendly to go and call people a clown and assume they're not a serious buyer, it's also only his first post.