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Author Topic: Help. My freind's pc has got a Trojan Virus.  (Read 3741 times)

Captain Best

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Help. My freind's pc has got a Trojan Virus.
« on: February 06, 2009, 14:48:55 »

Hi. I was visiting my freind today. and he told he did got a problem.

He did got Trojan Virus. Called Trojan.Brisv.A!inf

what should he do?
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Shipaddict

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #1 on: February 06, 2009, 16:47:02 »

Get rid of it with Anti Virus software :)
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firestar12

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #2 on: February 06, 2009, 16:50:35 »

Why don't you go Google help?
EDIT: Wait, I'm looking at a wikipedia article on trjans and they have some great advice. Take a look.
http://en.wikipedia.org/wiki/Trojan_Virus
Also, what program did he download to get this virus?
« Last Edit: February 06, 2009, 16:56:46 by Firestar »
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RMS Canada

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #3 on: February 06, 2009, 17:51:05 »

What kind of anti-virus program does your friend have? 
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Captain Best

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #4 on: February 06, 2009, 19:24:34 »

Get rid of it with Anti Virus software :)
i tried but it wont get removed :-\
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Captain Best

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #5 on: February 06, 2009, 19:25:14 »

What kind of anti-virus program does your friend have? 
he does got Norton Internet Security Online 2009.
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TerryRussell

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #6 on: February 06, 2009, 20:03:14 »

he does got Norton Internet Security Online 2009.

Go to this Symantec page:
www.symantec.com/en/ph/enterprise/security_response/writeup.jsp?docid=2008-071823-3029-99&tabid=1

(Symantec ARE Norton, of course). The page has removal instructions. It's probably the Windows System Restore that's reinstalling it.
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Captain Best

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #7 on: February 06, 2009, 20:08:16 »

Go to this Symantec page:
www.symantec.com/en/ph/enterprise/security_response/writeup.jsp?docid=2008-071823-3029-99&tabid=1

(Symantec ARE Norton, of course). The page has removal instructions. It's probably the Windows System Restore that's reinstalling it.
thanks. i will send the page to him
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Captain Best

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #8 on: February 06, 2009, 21:58:59 »

he is asking me if the removing tool will use hours before its finish?
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TerryRussell

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #9 on: February 07, 2009, 00:07:31 »

No idea.  ;)

But he'll just have to let it take as long as it takes, unless he wants to wipe his computer and reinstall everything. That will take much longer of course. And lose all of his data.
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J3nsen

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #10 on: February 07, 2009, 02:16:07 »

Try out Ad-Aware, it recommended by many IT sites. You can get a free edition here http://www.lavasoft.com/

If it not works, I think you need to do as TerryRussell said, reinstall the entire OS again.
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svache

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #11 on: February 07, 2009, 02:29:42 »

And if that also doesn't help, try hitmanpro: http://www.surfright.nl/en ...I usually get the best results with this program.
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Captain Best

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #12 on: February 07, 2009, 10:08:34 »

send a sms to him. i think the Trojan is gone. he took a full search and found and isolated trojan from 4.02.09
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TerryRussell

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #13 on: February 07, 2009, 17:39:46 »

Try out Ad-Aware, it recommended by many IT sites. You can get a free edition here http://www.lavasoft.com/

If it not works, I think you need to do as TerryRussell said, reinstall the entire OS again.

Unfortunately, Ad-Aware and Spybot won't touch this particular pest. The Symantec page is pretty easy to follow, though. I think his Norton is removing the trojan, but his Windows System Restore is just reinstalling it again.

Easy to fix. Just do what it says on the Symantec page I linked above.
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J3nsen

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #14 on: February 07, 2009, 19:05:06 »

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TerryRussell

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #15 on: February 07, 2009, 20:56:31 »

Yeah, I know. But they won't get this particular pest. Although it's a trojan, it has a lot in common with a computer vrus and manages to evade Spybot and Adaware.

I've even tried using the very latest Ad-Aware (which I'd avoid, as it puts pop-up adverts in your task bar! The very thing it is supposed to prevent, it does!).
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v.h94

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #16 on: February 07, 2009, 21:01:57 »

If he not runing games and such maby he can run Linux it's almost virus free, so he don't need to have a virus protektion. I runing both linux and xp.
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Hacker112

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #17 on: February 07, 2009, 21:03:20 »

Get a DON'T SWEAR! Antivirus like Spybot: search and destroy!!!!!!!!


Its a guardian 4 your computer! :police:

Edited by Terry - Mind your language, please.
« Last Edit: February 07, 2009, 23:39:49 by TerryRussell »
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firestar12

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #18 on: February 07, 2009, 21:19:36 »

Get a DON'T SWEAR! Antivirus like Spybot: search and destroy!!!!!!!!


Its a guardian 4 your computer! :police:
Coming from a guy named hacker. ::)
« Last Edit: February 07, 2009, 23:37:43 by TerryRussell »
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TerryRussell

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #19 on: February 07, 2009, 23:39:15 »

Get a DON'T SWEAR! Antivirus like Spybot: search and destroy!!!!!!!!


Its a guardian 4 your computer! :police:

It won't protect you against viruses or trojans such as this one. Read what I've already said. I don't these things out of ignorance. I say them with knowledge.
« Last Edit: February 08, 2009, 12:05:54 by TerryRussell »
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Captain Best

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #20 on: February 08, 2009, 11:58:35 »

he dont seems too have problems with pc now after we downloaded the Symantec trojan remover tool.

but he is anyway gonna reboot the hole pc because he has to much program and files :P

so thanks a lot to showing me the link from symantec.
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TerryRussell

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #21 on: February 08, 2009, 12:08:02 »

Good-ish news. Glad that worked.

If he ever needs anything like again, the easiest thing to do is to go to the Symantec site and type in the virus or trojan name into their search engine. Or put the virus name and "symantec" into Google. That usually works.
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RMS Canada

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #22 on: February 09, 2009, 17:52:04 »

Avast! is not a good anti-virus program.  Believe me, it caused a lot of trouble.  AVG is better and I haven't had any virus yet. 
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TerryRussell

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #23 on: February 09, 2009, 18:11:11 »

No antivirus program is perfect. The virus writers seek to evade them by all means at their disposal.

We AVG on some machines and Norton 2003 and 360 on some others.

Our email scanner runs a combination of programs, including some that I have developed over the years. Nothing has ever got through (so far).

We also make sure that everyone goes to sensible web sites and that they reduce the likelihood of coming across the nasties.
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saltydog

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Re: Help. My freind's pc has got a Trojan Virus.
« Reply #24 on: February 10, 2009, 21:15:19 »

I recently found a nice add-on for Firefox, called WOT (Web of Trust)
It warns you about risky websites.. :)
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