(1) They wouldn't fix your eye-pod, I imagine
(2) I'd rather they kept it completely to themselves, at home, buried in concrete. I hate being bombarded by intermittent hissing noises pouring out of people's ears as they listen to their music while disturbing my peace and quiet. Walkman, iPod => pointless noise machines. I am sure that in ten year's time, these devices will have caused so many cases of deafness and tinitus that they will be classed with cigarettes.
(3) None. It may be a BIOS problem or even a hardware problem. Probably, you're stuck with unitl you can blow up the laptop. You could try hitting the iPod with it until they both shatter. Or maybe not. Your choice.