Paid yesterday but no download info or key?

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[Stuart2007]

Stu, with respect, just to get the ship sim game, I don't think it's worth changing your service provider.

Well if I had an ISP that made it so difficult to receive an email then I doubt I would stay with them. Is this the ONLY problem theyve had with their ISP? Unlikely.

So, with respect...

Stu

[wazzzzzzy]

lol im so lucky i bought the game and they sent me an email right away

[chabuhi]

Comcast said for VStep (or perhaps your billing agent) to send an email to:

blacklist_comcastnet@cable.comcast.com

in order to request to be removed from their spam blacklist

[HansOlav]

I made the order yesterday, and the money is "reserved" on my bank account, but I never got any mail att all. Is there something wrong? Do I have to order again? 

[mark]

Guys,

I try to help you all with your problems as soon as possible.  ( chabuhi I send you a PM)

Everyone not receiving their download link email message can also go to ShipSim.com, click the "My orders" button in the top-right corner, login and you will see all download links and license keys for products bought on ShipSim.com

If your order is not in that list, even though you completed your order and payment, please use the "Contact us" form also on the website.

Cheers,
Mark

[HansOlav]

It is nothing about SS2008 on My Orders page.

[HansOlav]

If I try to order it again, do I have to pay for 2 x SS2008, or do I get a refund for the one that I didn't get?

[mark]

There is no problem with your order HansOlav.

I have checked your order and login information and everything showed up green (positive). Could you try the My orders again?

[HansOlav]

I did make the order on Friday, but was not alowed to download It until Monday! Now its OK.  Thanks.

[Erwin-NL]

The e-mail provider IS checking the Reverse DNS, because it is a anti-spam tactic.

Now it is a harder to send mail from a domain which you doesn't own, or are not authorised to send from it, via another mailserver than allowed.

Best Solution: Search another E-mail provider ór both parties have to configure their rDNS well.

Erwin