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Ship Simulator > English forum > Ship Simulator Extremes > General discussions > [Resolved] SSE Fails to Start
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Author Topic: [Resolved] SSE Fails to Start  (Read 2247 times)

kapenaalex

  • Forum member
  • Posts: 51
[Resolved] SSE Fails to Start
« on: February 27, 2012, 16:35:40 »
I have submitted my experience to Tech Support section along with many other users. Game has stopped loading as of about a week ago.

Has anyone been looking into this problem?

There is exciting new DLC out there, and SSE will not load!

PLEASE HELP!
« Last Edit: February 29, 2012, 10:41:35 by Captain Spencer »
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Rbsanford

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Re: SSE Fails to Start
« Reply #1 on: February 27, 2012, 17:07:25 »
hi

can you post your dxdiag please?
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kapenaalex

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  • Posts: 51
Re: SSE Fails to Start
« Reply #2 on: February 27, 2012, 18:30:23 »
Attached dxdiag.txt as requested
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VirtualSkipper

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Re: SSE Fails to Start
« Reply #3 on: February 27, 2012, 18:33:59 »
Hello Kapenaalex,

It seems that the processor and videocard are under the minimum requirements. I also saw, based on the system model, that this is a laptop. You must understand, laptops were never really build for high-end gaming.
Although, how did SSE run on your laptop before it began to crash?
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kapenaalex

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  • Posts: 51
Re: SSE Fails to Start
« Reply #4 on: February 27, 2012, 19:42:17 »
SSE was running perfectly on this laptop up until this issue came up about a week ago. It seems to be the same problem being reported by numerous users as .dll ?? after version 1.5 was added. I run Steam version, and the update was installed without my input.
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Captain Spencer

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  • Posts: 2961
Re: SSE Fails to Start
« Reply #5 on: February 28, 2012, 14:54:40 »
Hi there KapenAlex,

This error is fixed by updating your computer with Windows Update.

We found a PC which was indeed giving pop-ups for every DLL in ShipSim. It was a Windows XP machine and it was missing a few default Windows updates.

We think it's highly likely that a specific Windows Visual Studio 2005 C++ redistributable update (Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242) to be very specific) was the fix for that specific pc. The new channels were compiled with a newer version of a Windows SDK, which has probably introduced a new dependancy. This would all explain why SSE was working on most PC's, but not on some, outside of our 'powers'.
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kapenaalex

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  • Posts: 51
Re: SSE Fails to Start
« Reply #6 on: February 28, 2012, 23:34:10 »
PROBLEM SOLVED!

I was able to solve the problem in my case by using the advise of members in Technical Support > 1.5 ddl errors.

Downloading Microsoft Update x86 worked for my Windows 7 64 bit system.
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Captain Spencer

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Re: SSE Fails to Start
« Reply #7 on: February 29, 2012, 10:41:06 »
Glad this worked for you, but I'm sure my advice helped too, did it not? I did post the same thing here for you...

Anyway, topic locked.
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Artificial Intelligence beats Real Stupidity.<br />If at first you don\'t succeed, call it version 1.0.
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