Ship Simulator

English forum => Ship Simulator Extremes => General discussions => Topic started by: kapenaalex on February 27, 2012, 16:35:40

Title: [Resolved] SSE Fails to Start
Post by: kapenaalex on February 27, 2012, 16:35:40

I have submitted my experience to Tech Support section along with many other users. Game has stopped loading as of about a week ago.

Has anyone been looking into this problem?

There is exciting new DLC out there, and SSE will not load!

PLEASE HELP!

Title: Re: SSE Fails to Start
Post by: Rbsanford on February 27, 2012, 17:07:25

hi

can you post your dxdiag please?

Title: Re: SSE Fails to Start
Post by: kapenaalex on February 27, 2012, 18:30:23

Attached dxdiag.txt as requested

Title: Re: SSE Fails to Start
Post by: VirtualSkipper on February 27, 2012, 18:33:59

Hello Kapenaalex,

It seems that the processor and videocard are under the minimum requirements. I also saw, based on the system model, that this is a laptop. You must understand, laptops were never really build for high-end gaming.
Although, how did SSE run on your laptop before it began to crash?

Title: Re: SSE Fails to Start
Post by: kapenaalex on February 27, 2012, 19:42:17

SSE was running perfectly on this laptop up until this issue came up about a week ago. It seems to be the same problem being reported by numerous users as .dll ?? after version 1.5 was added. I run Steam version, and the update was installed without my input.

Title: Re: SSE Fails to Start
Post by: Captain Spencer on February 28, 2012, 14:54:40

Hi there KapenAlex,

This error is fixed by updating your computer with Windows Update.

We found a PC which was indeed giving pop-ups for every DLL in ShipSim. It was a Windows XP machine and it was missing a few default Windows updates.

We think it's highly likely that a specific Windows Visual Studio 2005 C++ redistributable update (Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242) to be very specific) was the fix for that specific pc. The new channels were compiled with a newer version of a Windows SDK, which has probably introduced a new dependancy. This would all explain why SSE was working on most PC's, but not on some, outside of our 'powers'.

Title: Re: SSE Fails to Start
Post by: kapenaalex on February 28, 2012, 23:34:10

PROBLEM SOLVED!

I was able to solve the problem in my case by using the advise of members in Technical Support > 1.5 ddl errors.

Downloading Microsoft Update x86 worked for my Windows 7 64 bit system.

Title: Re: SSE Fails to Start
Post by: Captain Spencer on February 29, 2012, 10:41:06

Glad this worked for you, but I'm sure my advice helped too, did it not? I did post the same thing here for you...

Anyway, topic locked.