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Author Topic: Problem with Download Content  (Read 4743 times)

Tycos

  • Forum member
  • Posts: 8
Problem with Download Content
« on: February 27, 2016, 21:51:48 »

Hi to everybody,

I've registered my key in forum->profile, but when try to access "Download Content" by Main Menu of the Game it doesn't work: appears an error related to missed key registered on forum.

How I can do to solve it?

PS: I run .exe as administrator
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Traddles

  • Global Moderator
  • Posts: 5935
Re: Problem with Download Content
« Reply #1 on: February 28, 2016, 12:02:03 »

Hi Tycos,
Did you buy the game direct from Vstep or the version from Steam? If you have the steam version you need to register a key for Steam as well as the one from Vstep.

Angus.
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Retired, UK foreign going Masters Ticket.

Tycos

  • Forum member
  • Posts: 8
Re: Problem with Download Content
« Reply #2 on: February 28, 2016, 20:36:08 »

Thanks for the reply.
I've buy the game directly here  (http://www.shipsim.com/products/shipsimulatorextremescollection)
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saltydog

  • Forum member
  • Posts: 7828
Re: Problem with Download Content
« Reply #3 on: February 29, 2016, 01:49:45 »

Hi Tycos, can you at least play the Campaign missions?  Can you not play any of the Downloadable Missions?
 Maybe you are trying to download a mission that contains a ship (DLC) you do not yet have.
  You could start by getting all the free DLC, like the Customs vessel and the Harbour Pilot..

   http://www.shipsim.com/products/shipyard
« Last Edit: February 29, 2016, 01:58:07 by saltydog »
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Tycos

  • Forum member
  • Posts: 8
Re: Problem with Download Content
« Reply #4 on: February 29, 2016, 08:54:28 »

I'm sorry, but I've buy for have full functionality of the game and also for Download Content my 6 DLC.

How I can solve my problem?
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kingcoryt

  • Forum member
  • Posts: 3
Re: Problem with Download Content
« Reply #5 on: March 01, 2016, 02:55:22 »

I have bought the game from both steam and vstep and it still does not want to work and I also register all of my product keys on my profile on here and I still can not play the game and downloaded everything that I could.
« Last Edit: March 01, 2016, 03:22:18 by kingcoryt »
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Tycos

  • Forum member
  • Posts: 8
Re: Problem with Download Content
« Reply #6 on: March 02, 2016, 19:06:40 »

@Admin: There are news about the topics?
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saltydog

  • Forum member
  • Posts: 7828
Re: Problem with Download Content
« Reply #7 on: March 31, 2016, 00:53:44 »

I am also experiencing a Download Content problem. I get the following message:
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Traddles

  • Global Moderator
  • Posts: 5935
Re: Problem with Download Content
« Reply #8 on: March 31, 2016, 11:28:33 »

Hi Salty,
The "download content" file is now back in action. I am not yet sure if players are able to register their game as yet but will let all know, if, or when, that area is back in action. :doh: ::)
Let us hope that at last all will be well again soon.

Angus.
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Retired, UK foreign going Masters Ticket.
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