Ship Simulator

English forum => Small talk => Topic started by: naauriis on February 06, 2008, 20:52:22

Title: buying
Post by: naauriis on February 06, 2008, 20:52:22

Hi I would like to buy a SS add on  But I can't buy it please help

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 20:56:57

Hiya naauriis :)

What help do you need exactly?  Technical help?  Purchasing advice?  Could you please elaborate :)

Regards.

DJM.

Title: Re: buying
Post by: naauriis on February 06, 2008, 20:57:49

what means bookingscode?

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 20:59:13

Where are you trying to buy the Add-On from?

Is it the official site:  www.shipsim.com ?

Regards.

DJM.

Title: Re: buying
Post by: naauriis on February 06, 2008, 21:00:57

yes from shipsim.com download version

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:04:22

Ok, there should be full instructions for purchasing from the site :)

The booking code you referred to, this was a code issued to you, yes?

* Please don't post any codes here on the forum :)

Title: Re: buying
Post by: Shipaddict on February 06, 2008, 21:05:14

Maybe te booking code was the licence key? ???

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:06:26

Quote from: Shipaddict on February 06, 2008, 21:05:14

Maybe te booking code was the licence key? ???

A booking code is usually issued for order tracking purposes I believe ;)

Title: Re: buying
Post by: Shipaddict on February 06, 2008, 21:06:56

Woops, sorry about that :-[ :P

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:07:39

Quote from: Shipaddict on February 06, 2008, 21:06:56

Woops, sorry about that :-[ :P

No problem ;)

I could be wrong :-\

Title: Re: buying
Post by: naauriis on February 06, 2008, 21:11:59

can you can write example of buying with visa card and what visas hi take only ordinary or electronic and master also

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:15:06

Quote from: naauriis on February 06, 2008, 21:11:59

can you can write example of buying with visa card and what visas hi take only ordinary or electronic and master also

Unfortunately that isn't possible, different cards and Countries can use different methods.  I presume that you are having trouble with which card details you need to enter, yes?

The best suggestion really is, check the site of the bank who issues your card.  Look for online purchasing advice on their support pages :)

Regards.

DJM.

Title: Re: buying
Post by: naauriis on February 06, 2008, 21:20:24

Shopping cart
Product   Quantity   Price     Total     Delete
 
Ship Simulator Add-On download    x   â‚¬ 17,99     â‚¬ 17,99          [Delete this product from the shopping cart]
 
 
Bookingscode: (optional)     
 you see there is bookingscode what it means
 
    Total:

   â‚¬ 17,99 

   
 

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:24:48

Ah, I see now ;)

Anything marked as Optional means that you don't need to enter it :)

Title: Re: buying
Post by: naauriis on February 06, 2008, 21:27:16

ok i will try now

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:28:29

Ok :)

Title: Re: buying
Post by: naauriis on February 06, 2008, 21:37:46

oh no  :( i cant buy it when i write all he write me
Order reference :    removed
Total charge :    17.99 EUR
Beneficiary :    Vstep

The transaction has been denied
Payment not accepted : Payment refused by the acquirer
Please use the "Back" button to try again with other parameters


Edit:  Order reference removed, DJM.

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:41:51

That looks very much like the payment transaction has failed.  There could be any number of reasons for this:

Incorrect details
Payment not authorised by your bank
Error in the payment authorisation system

You could try again later, if it continues, contact your bank for advice :)

Regards.

DJM.

Title: Re: buying
Post by: naauriis on February 06, 2008, 21:47:34

ok thanks and how i have to write a card number removed

Details removed by DJM.

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:49:31

Quote from: naauriis on February 06, 2008, 21:47:34

ok thanks and how i have to write a card number removed

Details removed by DJM.

Wa that the card number you used?  If so, it won't authorise a payment based upon that number.

Title: Re: buying
Post by: naauriis on February 06, 2008, 21:51:28

no i have real card number this was example

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 21:55:56

Ah, I see :)

Ok, this is another question that cannot really be answered.  Cards use different types of numbers, and it will depend on the card you have :)

For example, Visa cards start with a 4, Mastercard's start with a 5 (in the UK at least ;)).

Whichever card you use, enter the number as it appears on your card, entering it any other way will return an error :)

Regards.

DJM.

Title: Re: buying
Post by: naauriis on February 06, 2008, 22:00:09

I have VISA electron did it works?

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 22:05:10

Not all sites accept Electron, I'm not certain if Vstep do unfortunately :-\

I will check this for you :)

Title: Re: buying
Post by: naauriis on February 06, 2008, 22:06:59

wery big thanks :)

Title: Re: buying
Post by: [RWP]DJM on February 06, 2008, 22:12:22

Quote from: naauriis on February 06, 2008, 22:06:59

wery big thanks :)

You're very welcome :)