Ship Simulator

English forum => Ship Simulator 2008 => General discussions => Topic started by: weejam on January 21, 2010, 21:08:09

Title: Question about registration in "the shipyard"
Post by: weejam on January 21, 2010, 21:08:09

Does anyone know how long it is supposed to take to get the activation Email in order to make a purchase in the shipyard? The reason I am asking is it says that the Email has been sent but when I check it's not there. Not in my spam folder or anywhere else? Thanks ahead of time and sorry if this is the wrong place for this question.

Title: Re: Question about registration in "the shipyard"
Post by: Ballast on January 21, 2010, 21:09:41

It shouldn't take too long. As far as i can remember, it arrives within minutes after registering  :)

Title: Re: Question about registration in "the shipyard"
Post by: weejam on January 21, 2010, 21:12:49

Thanks. it's been over an hour so far. I may try reregistering cause I amight have missed something. thanks.

Title: Re: Question about registration in "the shipyard"
Post by: Ballast on January 21, 2010, 21:17:44

If the 2nd try doesn't work, you can contact Vstep about it. I'm not sure if the forum admin has any rights on that part of the website.

You can contact Vstep here (http://www.shipsim.com/support/contact+us.php)

Title: Re: Question about registration in "the shipyard"
Post by: TJK on January 21, 2010, 21:30:26

HI weejam  
Have you looked in the spam box in you mail program  or delete mails?

Title: Re: Question about registration in "the shipyard"
Post by: weejam on January 21, 2010, 21:31:35

I'm pretty sure they don't. I was just curious as to how long it takes to get the activation Email. I tried reregestering but it says that that my Email adress is already in the system. I gues I will just keep hitting the send another Email until something happens or I hear from Vstep. Again, thanks.

I apprecaiate it TJK but I have looked there also. But thanks anyway.

Title: Re: Question about registration in "the shipyard"
Post by: Ballast on January 21, 2010, 21:52:49

Quote from: TJK on January 21, 2010, 21:30:26

Have you looked in the spam box in you mail program

Read the opening post  :2thumbs:  ;D

Title: Re: Question about registration in "the shipyard"
Post by: weejam on January 21, 2010, 22:16:13

Thanks for all the help but I think I am going to take the few dollars and go buy a beer for now. They might have problems on that end so I'll try in a couple 'a days.

Title: Re: Question about registration in "the shipyard"
Post by: Mad_Fred on January 22, 2010, 12:42:30

Hi Weejam,

I'll check it out for you, see if there has been a problem.

I'll let you know what's going on as soon as I know something.

Kind Regards,
Fred

Title: Re: Question about registration in "the shipyard"
Post by: weejam on January 22, 2010, 13:54:19

Quote from: Mad_Fred on January 22, 2010, 12:42:30

Hi Weejam,

I'll check it out for you, see if there has been a problem.

I'll let you know what's going on as soon as I know something.

Kind Regards,
Fred

Thanks Mad_Fred. I got up this morning and still nothing in the Email. I did however notice there is a option on the registration page that reads "I have registered and not recieved the application Email" and when I click on it it gives me "this webpage cannot be displayed" screen like the servers may be down on VSTEP's end.

I would just like to say again, thanks for all the help everyone has given.

Title: Re: Question about registration in "the shipyard"
Post by: Ballast on January 22, 2010, 13:58:26

That page works fine for me. Perhaps it helps if i give you the direct link to it  :)

https://www.shipsim.com/secure/activation+request.php

Title: Re: Question about registration in "the shipyard"
Post by: Mad_Fred on January 22, 2010, 15:09:19

Quote from: weejam on January 22, 2010, 13:54:19

Thanks Mad_Fred. I got up this morning and still nothing in the Email. I did however notice there is a option on the registration page that reads "I have registered and not recieved the application Email" and when I click on it it gives me "this webpage cannot be displayed" screen like the servers may be down on VSTEP's end.

I would just like to say again, thanks for all the help everyone has given.

You are very welcome!  :thumbs:

It should be in order shortly, it's being dealt with, I have been told!


Regards,
Fred


* edit - typo.

Title: Re: Question about registration in "the shipyard"
Post by: weejam on January 22, 2010, 16:09:44

I have recieved an email from vstep and it appears that the problem lies on my end in my email adress. For whatever reason, my domain is keeping it from going into my mailbox and marking it as spam. It's not showing up as such in my spam box but I beleive I will have to have a "little discussion" with them, if ya know what I mean. Thanks to everyone.