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Author Topic: game wont start  (Read 1917 times)

antonello

  • Forum member
  • Posts: 3
game wont start
« on: October 21, 2011, 02:19:55 »

after downloading and completing the setup, i open the game through the short cut on the desktop, and a loading screen comes up, but a thousand pop ups come out that i have to press ok, until the final one which says quest 3d error, a channel that is needed for this project has an incorrect engine version. and the loading screen closes
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Rbsanford

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  • Posts: 1293
Re: game wont start
« Reply #1 on: October 21, 2011, 05:05:22 »

well antonello, first, welcome to the forum.

secondly, the pop-ups may be interfering with the loading. try debugging your computer. also, make sure your computer has all the system requirements for ss.

thirdly, you may want to enter your key into your profile.

and this non-chatty informational post has granted me my 400th post! ;D :P :doh:
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VirtualSkipper

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  • Posts: 2046
Re: game wont start
« Reply #2 on: October 21, 2011, 12:24:54 »

after downloading and completing the setup, i open the game through the short cut on the desktop, and a loading screen comes up, but a thousand pop ups come out that i have to press ok, until the final one which says quest 3d error, a channel that is needed for this project has an incorrect engine version. and the loading screen closes

Hello Antonello,

Like Rbsanford said, you need to register your keycode in your profile. Also you need to check if you have the correct version update to 1.4 (BUILT 1038).
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antonello

  • Forum member
  • Posts: 3
Re: game wont start
« Reply #3 on: October 22, 2011, 00:57:42 »

i have downloaded all updates, inserted and confirmed cd key in the profile, debugged my computer, but still it does the same thing
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Rbsanford

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  • Posts: 1293
Re: game wont start
« Reply #4 on: October 22, 2011, 02:02:15 »

see if you have all the system requirements.
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antonello

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  • Posts: 3
Re: game wont start
« Reply #5 on: October 22, 2011, 17:41:00 »

i do, my computer has also world of warcraft on it, so it holds heavy games
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Rbsanford

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  • Posts: 1293
Re: game wont start
« Reply #6 on: October 22, 2011, 18:45:47 »

well ime stumped, i dont think theres anything else u can do about it. :-\
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VirtualSkipper

  • Forum member
  • Posts: 2046
Re: game wont start
« Reply #7 on: October 22, 2011, 19:28:00 »

i do, my computer has also world of warcraft on it, so it holds heavy games

Still I would like to see your DxDiag.

http://80.95.161.114/shipsim/forum/index.php/topic,23335.0.html
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Dave M

  • Global Moderator
  • Posts: 713
Re: game wont start
« Reply #8 on: October 22, 2011, 20:21:52 »

Hi antonello,
The best place to look for an answer to your problems is 'Technical support', if you input 'incorrect engine' in 'Search' then you will see some solutions.
It does sound like you have some other problems too, you will need to let us know what some of the other 'pop ups' are saying but do this in 'Technical support'.

Regards, Dave
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cagw

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  • Posts: 2
Re: game wont start
« Reply #9 on: October 23, 2011, 04:07:41 »

Hello.

Hello .

I am Cesar From Venezuela.

After the install the program and run the same I have this ERROR:

Quest3D Error:

"A channel that is needed for this project has an incorrect engine version: D3DEC5A1-1A26-4600-9BD2-0FF771CBFF26".

I was reading all FAQ but I am Thinking that not is my case.

Thanks for your Help.
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saltydog

  • Forum member
  • Posts: 7828
Re: game wont start
« Reply #10 on: October 23, 2011, 04:24:19 »

Hi cagw, for Technical Support you will need to register your game..You can do this in Profile
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Subwolf

  • Forum member
  • Posts: 398
Re: game wont start
« Reply #11 on: October 27, 2011, 22:00:15 »

cagw, this problem is usually fixed when you install and run the game as administrator.
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