Crash when starting

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[njp0932]

I had SSE installed from simship.com and it was working fine. Went to get on one day when it was initialising it crashed. I tried removing and reinstalling and it is still doing it. I tried installing the update but didnt help. Does anyone know a fix?

[zach071591]

I am having that same problem, Ive un-installed it countless times and updated it with all the current patches. I dont know what to do, kindof a turn off for me to purchase anymore Ship Sim stuff if this problem isnt fixed. It was one of my favorite games, but now I cant even play it...

[ALF_DK]

I'm having this exact same problem. I try to start SSE, But during the init phase it chrash and I get a message that a error log file has been made. I have tried every single suggestion on the forum (twice) I have sent emails to support to get help with no reply. And I'm getting more and more frustrated that I have used money on a now for me totally broken game.  

I will try to start a support tread with all my log files and the cross my fingers and hope I can soon get the game running again.

EDIT:
I have posted the problem in the support forum. http://80.95.161.114/shipsim/forum/index.php/topic,28031.msg372394.html

Allan

[Rbsanford]

slow down, one problem at a time.

can all of you with the problem post your dxdiag?

[njp0932]

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: 610-1150f
               BIOS: BIOS Date: 10/26/10 17:23:29 Ver: 08.00.10
          Processor: Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz (4 CPUs), ~2.8GHz
             Memory: 6144MB RAM
Available OS Memory: 6054MB RAM
          Page File: 2558MB used, 9548MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics Family
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_2ABB103C&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: HP TouchSmart
         Monitor Id: HWP4204
        Native Mode: 1920 x 1080(p) (60.018Hz)
        Output Type: Displayport External
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2462 (English)
     Driver Version: 8.15.10.2462
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/26/2011 22:22:48, 8311808 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-4242-11CF-127A-B10AA9C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0102
          SubSys ID: 0x2ABB103C
        Revision ID: 0x0009
 Driver Strong Name: oem33.inf:IntelGfx.NTamd64.6.0:iSNBD0:8.15.10.2462:pci\ven_8086&dev_0102&subsys_2abb103c
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
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                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------

[Rbsanford]

i think i see your problem here. you have an i5 processor, which is not really ideal for gaming. also, but i'm not really sure, but your video card might not be up to code either.

[Snakebyte92]

It's definitly the graphic card. Or exactly you don't have a graphic card. It's just the intergrated GPU in your processor which does the graphic work.
And for SSE that's absolutely not enough to run SSE.
So if you want to run SSE, you should buy a graphic card and plug it in on your motherboard.

The processor is a bit lower clocked, but that shouldn't causing any problems.

Snaky

[Cappen Boidseye]

I have played this sim many times before, but not for quite a while. I tried to run it today but am getting the same problem, I am going to try and post the dump and a DXdiag:

DX diag contents follow:

No they don't, post was too big, I will attach the file if it will let me...

[sydmichel]

i think i see your problem here. you have an i5 processor, which is not really ideal for gaming.

You're having a laugh

[saltydog]

It's definitly the graphic card. Or exactly you don't have a graphic card. It's just the intergrated GPU in your processor which does the graphic work.
And for SSE that's absolutely not enough to run SSE.
So if you want to run SSE, you should buy a graphic card and plug it in on your motherboard.

The processor is a bit lower clocked, but that shouldn't causing any problems.

Snaky

Here is a picture of the HP 610-1150.  I don't see how you could add a decent seperate graphics card..
Although this is a very well reviewed computer, the drawback of such machines, as with laptops, is that you can't upgrade them, (with a better graphics card for example). You are sort of stuck with what you have..
Here is a quote from a review: "One disappointment though is the removal of a dedicated graphics processor and reliance on the Intel HD Graphics 2000 that comes on the CPU. While it is an improvement over past integrated graphics, it still lacks much 3D performance for anything beyond casual PC gaming at low resolutions and detail levels." (from About.com)
With a game so system-demanding as ShipSimExtremes, I'm surprised you were able to play it at all..

[sydmichel]

The ViDock 3, ViDock 4, and ViDock 4 Plus

Here is one solution for most laptop owners that want a lot more 'grunt' in the graphics card department.  it is connected via the PCI expansion port that most modern full size laptops come fitted with.

http://www.villageinstruments.com/tiki-index.php?page=ViDock

[bonjjorno]

i have the same problem to every time i start sse it load until it is initializing and then it gives a crashhandler

here is my dxdiag and error

[bonjjorno]

i have the same problem

[Cappen Boidseye]

I have since tried to download the Demo, exactly the same symptoms. Many Microsoft patches and a new graphics drive installed, still it will not run. I have had to re-install and go back to SS2008. I am not very amused!
If someone from Vstep would acknowledge the problem and say they were working on a fix, I would be a lot happier than I am currently.