Topic: CANT PLAY!!! (Read 3876 times)

Trainship09 · « **on:** July 01, 2011, 01:31:49 »

I just bought the game through Steam. It installed.

I press the PLAY button.

It goes through different stages of loading until it says INITIALIZING

After about 30 seconds QuestViewer crashes and it reads

Questviewer has stopped working.

WHAT DO I DO!

Third Mate · « **Reply #1 on:** July 01, 2011, 03:11:04 »

What to do:

So tell us what sort of computer you have, e.g laptop or desktop, then post your DxDiag over here, so some experts can have an in depth look at your configuration and give you diagnostics for the problem.Don't be alarmed if the computer is not meeting the requirements, at least you know spot on what you need to do next

holst23 · « **Reply #2 on:** July 01, 2011, 11:23:50 »

I have the same problem mine is a hp desktop com

holst23 · « **Reply #3 on:** July 01, 2011, 11:27:05 »

And what is a DxDiag

holst23 · « **Reply #4 on:** July 01, 2011, 11:31:40 »

System Information
------------------
Time of this report: 7/1/2011, 12:29:39
Machine name: HOLST-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
Language: Danish (Regional Setting: Danish)
System Manufacturer: HP-Pavilion
System Model: KA907AA-UUW m9163.sc
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ (2 CPUs), ~2.2GHz
Memory: 2048MB RAM
Available OS Memory: 2046MB RAM
Page File: 1753MB used, 2339MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

holst23 · « **Reply #5 on:** July 01, 2011, 11:32:38 »

Display Devices
---------------
Card name: NVIDIA GeForce 8500 GT
Manufacturer: NVIDIA
Chip type: GeForce 8500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0421&SUBSYS_034F1043&REV_A1
Display Memory: 1266 MB
Dedicated Memory: 499 MB
Shared Memory: 767 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP w1907
Monitor Id: HWP26A2
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6099 (English)
Driver Version: 8.17.12.6099
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/16/2010 20:55:00, 12788840 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4761-11CF-2064-43231FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0421
SubSys ID: 0x034F1043
Revision ID: 0x00A1
Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section004:8.17.12.6099:pci\ven_10de&dev_0421
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

Snakebyte92 · « **Reply #6 on:** July 01, 2011, 11:51:20 »

Hell Holst23,

From what I can see from you DxDiag your computer doesn't meet the requierments for playing SSE.
The CPU is clocked to low. 2.2 ghz instead of 3.0 ghz
Your memory is the minimum.
And your videocard is below requierments. 8500gt instead of the 8800gt.

I'm sorry to say, but with your current computer you won't be able to play SSE.

Snaky

vin_sun · « **Reply #7 on:** July 01, 2011, 13:51:59 »

Hello Holst,

Snaky is right ......

Please see the attachment which gives details of the System Requirements of SSE

Regards
vin_sun

Trainship09 · « **Reply #8 on:** July 01, 2011, 19:44:26 »

I seem to meet all the requirements but 1

I have 2.4 Ghz and not 3...

so i cant play the game? Lame. I guess there is no money back from Steam

UGH!

sydmichel · « **Reply #9 on:** July 01, 2011, 22:07:15 »

Quote from: Trainship09 on July 01, 2011, 19:44:26

I seem to meet all the requirements but 1

I have 2.4 Ghz and not 3...

so i cant play the game? Lame. I guess there is no money back from Steam

UGH!

I would not worry too much about processor clock speed. A lot of people quote 3 Ghz as a minimum but it is simply not true.

My CPU is an intel Q6600 running at 2.4 and it runs SSE very well. you have to look at the minimum requirements more closely, what it ACTUALLY says is that a 3 GHz Pentium 4 or equivilent is required.

Your CPU is madly more powerful than the poor old P4 3Ghz in fact it has more than twice the power. Dont take my word for it have a look at the benchmark results here: http://www.cpubenchmark.net/cpu_lookup.php?cpu=AMD+Athlon+64+X2+Dual+Core+4200%2B As can be seen the P4 3Ghz scores 491 where as the Atherlon 64 X2 duel core 4200+ scores a massive 1155. It does get a little bit more complex because SSE will only use 1 of your 2 cores but even with one hand (or core) tied behing its back your CPU will win by a mile. This 3 Ghz thing is only a guide at best and people should stop blindly quoting it without qualifying their argument.

If your computer is not running the game I would look elsewhere rather than the CPU for the culprit.

Trainship09 · « **Reply #10 on:** July 01, 2011, 23:41:27 »

Ok, well. This is all of my info

I have a HP Pavilion Entertainment Laptop PC
Windows Vista Home Premium
Service Pack 2
Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz
6.00 GB RAM
NVIDIA GeForce 9600M GT
64 - bit

what else could be the problem?

sydmichel · « **Reply #11 on:** July 02, 2011, 00:15:28 »

Quote from: Trainship09 on July 01, 2011, 23:41:27

Ok, well. This is all of my info

I have a HP Pavilion Entertainment Laptop PC
Windows Vista Home Premium
Service Pack 2
Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz
6.00 GB RAM
NVIDIA GeForce 9600M GT
64 - bit

what else could be the problem?

Woops sorry trainship09 small mistake on my part I meant to quote holst23 your CPU & graphics card are different to his. I think his graphics card is below spec, not sure abpout yours.

vin_sun · « **Reply #12 on:** July 02, 2011, 07:30:11 »

@ Holst

Sorry for not mentioning this earlier ..... your main RAM is also low. With Windows 7 you require 3 GB RAM. Your PC has only 2 GB RAM.

Thor2 · « **Reply #13 on:** July 02, 2011, 10:59:42 »

Quote from: sydmichel on July 01, 2011, 22:07:15

I would not worry too much about processor clock speed. A lot of people quote 3 Ghz as a minimum but it is simply not true. My CPU is an intel Q6600 running at 2.4 and it runs SSE very well. you have to look at the minimum requirements more closely, what it ACTUALLY says is that a 3 GHz Pentium 4 or equivilent is required.

Hi sydmichel, yes shipsim should run with the Q6600 but your CPU has 4x 2.4 Ghz and 6 MB L2 Cache. Shipsim can use more than one core, if you will look at the task manager/performance you should see that he use 3 GHz.

I doubt that the shipsim starts with a P4 3,2 ghz, even the core 2 duo E6300 with 2x1,8 Ghz is worlds better, but also not sufficient for Shipsim Extremes.

@ Trainship09, your P8600 has 2x 2,4 Ghz and 3 MB L2 Catch, this is ok for shipsim Ex. Only the 9600m GT is a bit weak and is below the required 8800 / 9800 Gt. I think this should be the problem.
So shipsim should run on your system, just not liquid. That is what minimum requirement will mean.

Regards

Thor

Trainship09 · « **Reply #14 on:** July 02, 2011, 16:32:05 »

Thanks everyone. Hopefully I will get this working soon.

srschacher · « **Reply #15 on:** July 02, 2011, 19:48:48 »

Quote from: Trainship09 on July 01, 2011, 23:41:27

I have a HP Pavilion Entertainment Laptop PC
Windows Vista Home Premium
Service Pack 2
Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz
6.00 GB RAM
NVIDIA GeForce 9600M GT
64 - bit

This sounds like my machine.

I have the HP Pavillion dv7t, also with the P8600 and the GeForce 9600M GT. I have 3Gb of RAM.

I'm running Windows Vista Home Premium 32-bit.

I can run the game just fine, albeit with no more than 12-14 FPS.

Some things I did to boost performance...

1. I overclocked the video card to the max. After doing a lot of internet research on the video card, this card can take overclocking without overheating. I used the EVGA Precision overclocking tool. My overclock settings are: core clock 600 mhz, shader clock 1500, memory clock 480.

2. The HP Pavillion initially warned me not to upgrade the NVidia card to the latest version because it was not the OEM driver that came with the laptop. After a few years, though, I decided this didn't matter anymore, and upgraded to the latest NVidia drivers.

3. I turned off antialiasing within the game, and set the controls directly from the NVidia drivers. I have everything else to the max, except for turning off reflections and transluscent?

4. The HP dv7t from a few years ago (with the P8600) was notoriously poor at heat dissipation. My laptop would shut off randomly when running at max speeds. I finally tracked this down to CPU overheating (and SSE runs the PC at the max capacity). I needed to undervolt the laptop in order to keep the CPU temps low enough to sustain high performance indefinitely. I use the RMClock utility to do this.

5. I also run Game Booster from Iobit to stop most background processes. In fact, I also use the Task Manager to set Questviewer to High priority once the launcher starts is. I don't think that launching Steam with High priority will cause Questviewer to also launch at High priority, so I launch Steam normally and then boost Questviewer to High.

I don't think that this is directly responding to your problems, but I added to the thread to show you that your machine is capable of running SSE.

Have you tried uninstalling and reinstalling?

Steve

saltydog · « **Reply #16 on:** July 02, 2011, 21:07:36 »

saltydog · « **Reply #17 on:** July 02, 2011, 21:20:26 »

Quote from: Trainship09 on July 02, 2011, 16:32:05

Thanks everyone. Hopefully I will get this working soon.

Hope so..

Trainship09 · « **Reply #18 on:** July 03, 2011, 05:15:46 »

thanks Steve. I will look into some of this stuff

holst23 · « **Reply #19 on:** July 03, 2011, 15:16:47 »

It can run the game now, i just updated my video driver but anyways thanks for the reply

fueldrockets · « **Reply #20 on:** July 04, 2011, 18:48:33 »

Quote from: Trainship09 on July 01, 2011, 23:41:27

Ok, well. This is all of my info

I have a HP Pavilion Entertainment Laptop PC
Windows Vista Home Premium
Service Pack 2
Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz
6.00 GB RAM
NVIDIA GeForce 9600M GT
64 - bit

what else could be the problem?

I have a Acer AX3400-E4502 with a NVIDIA GeForce 9200 graphics card and 6 gigs or RAM
its has 3.10 Ghz AMD Athlon(tm) II x 44 645 Processor, 64-Bit Operating system with windows 7 home Premium
an I get those crash messages, altough it worked when I first got it installed an when ever I reformat my PC
so how do I get the proper updates for my system for steam?? a third party gamer system

Author Topic: CANT PLAY!!! (Read 3876 times)