Hi shadowr434,
There's a lof of hands handling a game from when you order it till the postman deliversit to your doorstep. With so many copies going around, inevitably some will go 'walkabout'.
Can you drop me a personal message and include your personal details, with which you have ordered the game? Then I will throw a direct line over to Vstep. Perhaps your earlier messages didnt get to the point they needed to go. I don't know that, but I can help you get your message through and see if we can fix this for you!
Sorry for the inconvenience!! And welcome to the forums. Too bad it isn't under happier conditions!
Kind Regards,
Fred