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Author Topic: Pre ordered Game has finally arrived but no manual (UK)  (Read 1404 times)

d20

  • Forum member
  • Posts: 11
Pre ordered Game has finally arrived but no manual (UK)
« on: September 03, 2010, 17:09:05 »

As with many others i pre ordered the boxed version and have been waiting until today for it to finally arrive and then when i open it up no manual... is this common and do i just email V step and ask them to send it on to me.


Have others had simillar problems with their pre ordered boxed version in the UK, and if so how did they resolve them.

Thanks for any feedback

post altered in light of next post
« Last Edit: September 03, 2010, 17:16:08 by d20 »
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Ballast

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  • Posts: 3490
Re: Pre ordered Game has finally arrived but no manual (UK)
« Reply #1 on: September 03, 2010, 17:12:24 »

Hi d20,

The manual is included as pdf file. It's located at start -> all programs -> shipsim extremes -> Userguide UK  :)

There were some problems with the delevering process. People who had to wait for their pre-order got the chance to get a free download edition so they could enjoy it untill the game arrived. That's customer services i've never experienced anywhere else!  :)
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d20

  • Forum member
  • Posts: 11
Re: Pre ordered Game has finally arrived but no manual (UK)
« Reply #2 on: September 03, 2010, 17:15:42 »

Sorry i didn't realise that about the d/load version I love the product and would happily buy from you again from  but i have been frustrated seeing the version i pre ordered in the shops a week before I got mine.

thanks for the info about the pdf manual i assumed the code would be on the manual as per prev versions.

thanks again  though
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