Corrupt download installer

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[SUN XI]

Hi I am a new member so forgive me for starting a new topic when it may have already ben covered.

I have just bought SHIPSIM NEW HORIZONS and SHIPSIM TUGBAOAT FURIE, I reciecved my downloads and keys but when I tried to download both items I got the following error messages.

"SHIP-SIMULATOR 2008 NEW HORIZONS, The installer you are trying to use is corrupt or incomplete. This could be the result of a damaged disc, a failed download or a virus"
 
The following message applies to "SHIP-SIM- 2008-FURIE,
Unable to locate a valid ship simulator 2008 installer"

I have tried to contact the seller via private e-mail and via this websites contact us page but can get no response can anyone here help me resolve this problem?

Kind regards
SUN X1

[Agent|Austin]

Send a moderator (TerryRussell or Mad_Fred) your license keys, you might have bought an illegal version and it doesn't work. Where did you buy it from?

[TerryRussell]

Hi Sun XI.

Keep hold of your license keys for now. Most importantly, where did you download the files from? Was it the Ship Sim forum?