I'd like to say something.
I had trouble with VS, and was appalled with the customer service.
The email kept bouncing back and I waited about three weeks for a reply. The suggestion didn't work, so I emailed customer service at digital river or whatever they called. They told me I was being put through to tech support. I get the same email from Ilan as I did the first time, so I still didn't get a proper answer.
So basically, they are hopeless at communicating, unlike VSTEP.
Well said TJK
SA