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Author Topic: Is the Online Shop Down ?  (Read 1925 times)

Willawaw

  • Forum member
  • Posts: 20
Is the Online Shop Down ?
« on: June 07, 2008, 13:36:29 »

I was interested in downloading New Horizons to add to my Shipsim 2008.
There doesn't seem to be any online download clickables ??

Is the online shop down ?
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[RWP]DJM

  • Forum member
  • Posts: 7004
Re: Is the Online Shop Down ?
« Reply #1 on: June 07, 2008, 13:42:21 »

Hiya Willawaw :)

Did you try the link here:

http://www.shipsim.com/products/ship+simulator+2008+addon.php

I've just added a product to my Shopping Cart, with no problems (up to that point at least) :)

Regards.

Carl.
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RNIB - Supporting Blind & Partially Sighted People. (http://www.rnib.org.uk)

I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.

Willawaw

  • Forum member
  • Posts: 20
Re: Is the Online Shop Down ?
« Reply #2 on: June 07, 2008, 13:47:15 »

There is no clickable for me to add the add-on, even though I can see the page.

My Shipsim 2008 was loaded from the CD version rather than online.

I wonder if something is blocking me from downloading the upgrade ?

Do I have to therefore buy New Horizons in the same way (i.e. CD-ROM) ?
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[RWP]DJM

  • Forum member
  • Posts: 7004
Re: Is the Online Shop Down ?
« Reply #3 on: June 07, 2008, 13:50:26 »

It doesn't matter which version you originally purchased, the online store is available to everyone :)

I suspect that this is one of two things:

Browser Settings
Screen Resolution

As for the latter, there was an issue reported a while ago with certain screen resolutions.  The page wasn't visible as it should be (I'm not sure if this has been fixed yet).  It may be an idea to check your browser settings, and even change resolutions if necessary, see if that solves the problem ;)

Regards.

Carl.

Edit: Typo ::)
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RNIB - Supporting Blind & Partially Sighted People. (http://www.rnib.org.uk)

I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.

Willawaw

  • Forum member
  • Posts: 20
Re: Is the Online Shop Down ?
« Reply #4 on: June 07, 2008, 14:00:05 »

Thanks.
I've tried it on a different PC and it works.

Obviously a resolution problem !!
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[RWP]DJM

  • Forum member
  • Posts: 7004
Re: Is the Online Shop Down ?
« Reply #5 on: June 07, 2008, 14:00:46 »

Great news, and you're very welcome :)

Regards.

Carl.
Logged
RNIB - Supporting Blind & Partially Sighted People. (http://www.rnib.org.uk)

I am no longer a member of the Moderation team, so please send any messages about licence key issues to a currently active member of the team.  Thank you.
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