Hiya captain best
All technical problems must be reported in Technical Support:
http://www.shipsim.com/ShipSimForum/index.php/board,5.0.html
*Please Note - To access this area, you will need to register your licence key into your forum profile. If you're not sure how to do this, please check the General FAQ's or PM a Moderator.
Please also use Search in Technical Support before posting a new topic
Regards.
DJM.