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Author Topic: Ship simulator Extremes registration  (Read 3244 times)

Jetboy2011

  • Forum member
  • Posts: 1
Ship simulator Extremes registration
« on: April 30, 2014, 19:34:22 »

Hello, i have had a few problems with registering my ship sim extremes.

I do have the steam version of the game,

I bought the game a while back one or two months after it's release, I had an old computer then and registered my game in the forum as far as i can remember. I was having trouble running the game on the old computer and decided to wait untill i have upgraded.

I have now upgraded my computer and the ship simulator extremes game works perfectly only for one problem. I can't seem to be able to register my game in the forum. I have my game activation code however when i enter it to register it it says that the code is registered with another user. I can remember registering But i think i have since made a new account on the forum and can't remember my old details for the life of me.

any help or suggestions anyone could give me would be most greatly appreciated.

Thank you

Jason
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Mad_Fred

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  • Posts: 8689
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Re: Ship simulator Extremes registration
« Reply #1 on: April 30, 2014, 22:44:44 »

Hi Jason,

Your current email-address, nickname and/or IP address(es) can't be linked to any old account. So the only thing left is to search for the license key in the members database. Unfortunately I can't do that from here, that can only be done at Vstep.

Therefor the Tech Support guy at the office will have to look specifically at your license key to locate your old account. So can you please send and email to info@shipsim.com and explain the problem and provide the license key. Then Mr. Robville - who handles such things - can easily transfer the key from your old to you new account.

(Do make sure to point out what the new account is, with a link to your profile page or to this thread, for example, for reference.)

Kind Regards,
Fred
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