I have had nothing but problems getting after-sale support for my Ship Console. I purchased it from ShipSim but it was shipped to me by SimWare. It worked well with my SSE on Windows 7 (64 bit), except that the Engine Throttle sliders did not register a signal in the game. All other buttons, axis controls, etc worked. I have shipped it back TWICE to SimWare in Belgium as instructed by ShipSim Support. In addition to paying US$550 for the unit, I also had to pay $51 US Post and $245 UPS Worldwide. And I STILL have not received any communication from SimWare that they received it, or even intend to repair or replace it. What must I do to get some help?... Fly to Brussels myself??