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Author Topic: Help Required  (Read 3388 times)

Seacat76

  • Forum member
  • Posts: 7
Help Required
« on: February 23, 2011, 09:13:47 »

I am 77 years old wit visual imparement.having had a coputer failure and having to re-install Ship Simulator extremes I now get 2 Boxes != Custom Command .dll 2 Channel Caller Switch .dll and i do not understand the requirements to eleviate this problem. Can some one please he;p me. My thanks in anticipation.
Anthony (Seacat76)
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frosen

  • Forum member
  • Posts: 59
Re: Help Required
« Reply #1 on: February 23, 2011, 10:05:29 »

Hi Seacat76.
Check link to this post about dll errors:
http://80.95.161.114/shipsim/forum/index.php/topic,22385.msg298999.html#msg298999
Scroll a bit down on that site, hope it help You :)
Frode.
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TJK

  • Guest
Re: Help Required
« Reply #2 on: February 23, 2011, 10:18:41 »

Hii Seacat76

Welcome to the big sim family

Run this litle program in the root folder of shipsim C:\Program Files (x86)\Vstep\ShipSimExtremes\Unregister.exe double  click on it, it seems it dos nothing but It do, it remove all the ship sim entry's from you PC
then uninstall the game
Restart you pc and then put the dvd again  do not us auto run but open the files on the dick right click on the setup file and thous run as an administrator when install are finiche restart pc again, right click on the ssex icon and those properties and in that window compatibly and mark the box run as administrator,  click ok restart pc again and run the game add key and then it should work, if not please come back here again
maybe this also will help you http://80.95.161.114/shipsim/forum/index.php/topic,22385.msg298999.html#msg298999
Kind regards

TJK_Tore

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Seacat76

  • Forum member
  • Posts: 7
Re: Help Required
« Reply #3 on: February 24, 2011, 04:50:49 »

I am in deep gratitude for your assistance with my problem whi can say has been successfull and i now have full working programe. But I am unable to see shups on the chart, i am aware of a fix for this but am unable to find it therefore further help wold be appreciated.
Anthony (Seacat76)
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vin_sun

  • Global Moderator
  • Posts: 1260
Re: Help Required
« Reply #4 on: February 24, 2011, 06:50:15 »

Hi Anthony,

I am pleased to learn that everything has worked out for you and can enjoy SSE.

Yes, this did come as a surprise to all of us since the player ship on the chart was grey after installation of Update 1.3  Nevertheless, a fix was offered soon after and the player ship became black again.

Please follow both these links. You will need to download a small file. The second one is more in detail for those who are not very computer savvy.

http://80.95.161.114/shipsim/forum/index.php/topic,23415.0.html

http://80.95.161.114/shipsim/forum/index.php/topic,23477.msg310828.html#msg310828

Please feel free to pose questions / seek help if required.

Regards
vin_sun
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Land was created to provide a place for boats to visit.

Seacat76

  • Forum member
  • Posts: 7
Re: Help Required
« Reply #5 on: February 25, 2011, 02:15:28 »

Agai i offer my sincere Gratitude for your help and support and can confirm i have no further problems.
Anthony (Seacat76)
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Seacat76

  • Forum member
  • Posts: 7
Re: Help Required
« Reply #6 on: February 25, 2011, 04:30:26 »

agai my appolgise i though my problems were over, now i find when attempting to download conted i receive the message that my licence key is not registered when in fact  I have registered it in my profile page.
Anthony (Seacat76)
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vin_sun

  • Global Moderator
  • Posts: 1260
Re: Help Required
« Reply #7 on: February 25, 2011, 06:17:41 »

Hello Anthony,

Yes, it is evident that you have registered your copy of SSE in your Profile in the Forum. Well, at times, these things do happen.

Please explain the problem again in a PM (Private Message) to the Administrator, Fred. He will look into the matter. To do so, please click on the link below. It will open the required page to type in your message to him. Please explain in detail and there may be a possibility that you and Fred will have to exchange some PMs during the course of setting things right for you. Also, please check the small box at the bottom of the message body (in the PM) which says "Save copy in Outbox" so that it is always there for your reference in future.

http://80.95.161.114/shipsim/forum/index.php?action=pm;sa=send;u=14799

Regards
vin_sun
« Last Edit: February 25, 2011, 06:20:33 by vin_sun »
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Land was created to provide a place for boats to visit.
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