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Author Topic: Had to Re-format my pc. Need help reinstalling ShipSim.  (Read 949 times)

Destrega

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  • Posts: 118
Had to Re-format my pc. Need help reinstalling ShipSim.
« on: March 31, 2009, 13:51:45 »

Had to re-format my PC, so obviously i have lost all my data.

I have installed ShipSim itself, and need to install New Horizons. I purchased Horizons some time ago as a digital format so have no disc to install with, how do i install it back onto my PC?

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Name: Destrega   Vessel: Sherpa

Ballast

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Re: Had to Re-format my pc. Need help reinstalling ShipSim.
« Reply #1 on: March 31, 2009, 13:59:46 »

Did you buy it via the official ShipSim website? If you log on to the webshop, you can re-downloaded it from there, all your licenses key's are also stored there  :thumbs:
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It's the crew that makes the difference

Destrega

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  • Posts: 118
Re: Had to Re-format my pc. Need help reinstalling ShipSim.
« Reply #2 on: March 31, 2009, 14:57:16 »

 ::) haha superb. Didnt think of that. Cheers for help  :thumbs:
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Destrega

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Re: Had to Re-format my pc. Need help reinstalling ShipSim.
« Reply #3 on: March 31, 2009, 17:38:29 »

Installed NH and got to the point where you enter your license key, got my key from my orders page, enter key and get a message ''Error: No valid license key entered''

Any ideas what to do next?  ???
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Name: Destrega   Vessel: Sherpa

Mad_Fred

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Re: Had to Re-format my pc. Need help reinstalling ShipSim.
« Reply #4 on: March 31, 2009, 17:40:46 »

Hi Destrega,

First, are you entering the right key? If you installed both the game and NH in a row, the order of keys has to be right.. 

If it is;

Have you double checked and made sure you didn't make any typing errors?

That key should be unique and valid, if it worked before, it should work now. So perhaps a typo?

If you're sure that you got it all right, you can PM it to me, after which I'll try to get help from vstep for you.

Regards,
Fred
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Destrega

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  • Posts: 118
Re: Had to Re-format my pc. Need help reinstalling ShipSim.
« Reply #5 on: March 31, 2009, 17:52:40 »

Got my keys mixed up. All sorted now, thanks for your help. See you guys online soon.  :)
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Mad_Fred

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Re: Had to Re-format my pc. Need help reinstalling ShipSim.
« Reply #6 on: March 31, 2009, 17:59:13 »

Good to hear that, and no problem!

Happy Sailing!!  ;D

Fred.
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