Ship Simulator

English forum => Ship Simulator Extremes => Topic started by: saltydog on October 15, 2014, 08:19:53

Title: Questviewer crash
Post by: saltydog on October 15, 2014, 08:19:53

After a session in SSE, I frequently get a message that Questviewer has crashed, and a file is being saved.
 I usually ignore this message, as it has no consequence to the game and the dmp.file is of no importance.
 Lately I noticed that all these dmp.files add up to quite a lot. Is there a way to not automatically have them saved?   Now I regularly have to manually delete them..

Title: Re: Questviewer crash
Post by: Mr Robville on October 15, 2014, 08:33:46

I think it's best to avoid the crashdump being made completely.
Can you attach a DxDiag here?

Title: Re: Questviewer crash
Post by: saltydog on October 15, 2014, 08:52:22

Here it is..

Title: Re: Questviewer crash
Post by: Mr Robville on October 15, 2014, 10:44:16

Looks all fine to me. Can you try installing these redistributables?
http://www.microsoft.com/en-us/download/details.aspx?id=26347
You can try to install both the 64 and 32 bit version.

Title: Re: Questviewer crash
Post by: saltydog on October 15, 2014, 11:01:05

It may have worked, Mr Robville..   Will report if otherwise.. ;)

Title: Re: Questviewer crash
Post by: Mr Robville on October 15, 2014, 11:07:52

Fingers crossed!  :thumbs:

Title: Re: Questviewer crash
Post by: saltydog on October 17, 2014, 05:31:41

Alas..the after-game questviewer crashes still occur.. :-\
 Perhaps I should run the game as Administrator, or try a compatibility mode for an older Windows version?

Title: Re: Questviewer crash
Post by: Mr Robville on October 17, 2014, 10:10:01

You can try that.
Alternatively, try to uninstall Nvidia PhysX and reïnstall it again.
The latest software can be downloaded here: http://www.nvidia.com/object/physx-9.13.1220-driver.html

Title: Re: Questviewer crash
Post by: saltydog on October 17, 2014, 10:31:54

Running as Administrator doesn't work, still the same problem..
And the driver you suggested is older than what I currently have installed..
Seems my only option is compatibilty mode to an older version of Windows, that may work..
 Or else I must make a habit of regularly cleaning up my dmp.files.. :)

Here is such a dmp.file:

Title: Re: Questviewer crash
Post by: saltydog on October 18, 2014, 05:23:06

I checked the Compatibility mode the game was running on, and for some reason it was on Windows Vista.
I changed it to Windows 8, which I have, and so far no more questviewer crashes..  (knock on wood)  ;)

Title: Re: Questviewer crash
Post by: Mr Robville on October 21, 2014, 09:25:27

Good to hear  :thumbs:
I reckon that anything that has something to do with Vista is a bad thing.  :P

Title: Re: Questviewer crash
Post by: saltydog on October 21, 2014, 16:01:00

Yes..The curious thing is I have never had Vista.   I went from an XP machine to a Windows 8 one.
It must have come when I installed Extremes on my new computer with my 'old' disk.. :)