Ship Simulator
English forum => Ship Simulator Extremes => Topic started by: bigdaddy305 on May 01, 2012, 16:03:21
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only getting a black screen when launching the game. i downloaded the game from amazon. when i try to update the patches it says it cant find sse. should have got it from ship sim?
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Have you register the licensekeys in your profile? Have you a Steam or not Steam version?
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How can you download the game from Amazon? Do you mean you brought it from there?
If so, is it the STEAM version?
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so i got he steam version. damn it. so the best thing to do is download it from here?
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STEAM should automatically update your game ;)
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You have the Steam version, ok. Have you a steam-account or have you create an account if you install the game?
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i have a steam account.
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OK
Is your Computer up to handling SSE - that might be the issue - you should post your DXdiag :)
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CPU
Minimum: Intel Pentium 4 3.0 GHz or AMD equivalent processor
You Have: AMD FX(tm)-4100 Quad-Core Processor
PASS
CPU Speed
Minimum: Intel Pentium 4 3.0 GHz or AMD equivalent processor
You Have: 3.6 GHz Performance Rated at: 10.80 GHz
PASS
RAM
Minimum: 2GB (XP) or 3GB (Vista or Windows 7)
You Have: 8.0 GB
PASS
OS
Minimum: Windows XP (SP2), Vista or W7. 32 and 64 bits OS supported
You Have: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
PASS Click here for the latest Windows drivers.
Video Card
Minimum: NVIDIA Geforce 8800 GT or ATI Radeon 4850 with 256 MB RAM (At least SM 3.0)
You Have: AMD Radeon HD 6800 Series
PASS Click here for the latest Video drivers.
Features: Minimum attributes of your Video Card
Required
You Have
Video RAM
256 MB
742.9 MB
Hardware T&L
Yes
Yes
Pixel Shader version
3.0
5.0
Vertex Shader version
3.0
5.0
Sound Card
Minimum: Yes
You Have: ATI HDMI Audio
PASS Click here for the latest Sound Card drivers.
Free Disk Space
Minimum: 3.5 GB
You Have: 831.0 GB
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that is the specs. from can i run it.
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i just found out that in the that i have service pack 1. do i have to have service pack 2?
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Hmm not sure
have you upgraded your video drivers?
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yes all drivers are updated
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Hmm thats strange then
have you tried "verify your cache" in STEAM?.
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You Have: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
My system runs also with Service Pack 1, and i can play it.
If you start your game, is the Blackscreen at once, or is Steam starting and then Blackscreen?
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at once
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the game not steam
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You play other games on your PC?
You Direct X in the version the game need?
If you install the game, you do this with Administrator rights?
goto control panel and check to see in programs if you have c++ 2005 x86 , x64, and the update for 2005 so 3 of those then get the 2008 c++ x86, x64,
better look in an other thread in the Forum, after Update 1,5 some of us had big problems to start the game I
I will look now, if i find that and give you a link.
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http://www.microsoft.com/download/en/details.aspx?id=26347 (http://www.microsoft.com/download/en/details.aspx?id=26347)
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And do this too, please
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
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Here are a few topics with problems, the biggest problem is the not installed Microsoft Visual C++ update.
http://80.95.161.114/shipsim/forum/index.php/topic,27796.0.html (http://80.95.161.114/shipsim/forum/index.php/topic,27796.0.html)
http://80.95.161.114/shipsim/forum/index.php/topic,28237.0.html (http://80.95.161.114/shipsim/forum/index.php/topic,28237.0.html)
Please let us know, if your SSE works. ;)
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still does not want to work :C
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You can play other games without problems?
Please post your DXdiag, so a moderator or specialist can read this and i hope they find the reason:
The link show you how to do:
http://80.95.161.114/shipsim/forum/index.php/topic,23335.0.html (http://80.95.161.114/shipsim/forum/index.php/topic,23335.0.html)
And read this Topic,
http://forums.steampowered.com/forums/showthread.php?t=2584816 (http://forums.steampowered.com/forums/showthread.php?t=2584816)
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dx diag
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this is the only game i have had problems with. this is the only steam game i have had any problems with. >:(
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Hi
Sorry to say, your pc are not up to date for exstrems
CPu are to slow, game need 3.0 ghz or more you have Processor: AMD FX(tm)-4100 Quad-Core Processor (4 CPUs), ~1.5GHz
you have Display Memory: 742 MB that are to slow also'
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System requirements
Operating system: Windows XP (Min. service pack 2), Windows Vista or Windows 7.
32 and 64 bits OS supported
Memory: 2GB (Windows XP) or 3GB (Vista or Windows 7)
Processor: 3 Ghz P4 Intel or AMD equivalent processor
Video card: Geforce 8800GT or ATI Radeon HD 4850 with 256MB ram (Shader model 3.0)
Hard disc space: 3.5GB
Drive: 4x PC DVD-ROM
Input controllers: Mouse with scroll wheel
Sound: DirectX 9.0c compatible
DirectX: Version 9.0c
Controller: Optional controller support DirectX 9.0c compatible
Internet: Broadband Internet connection required for Multiplayer
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:-\ That's bad. :(
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CPU
Minimum: Intel Pentium 4 3.0 GHz or AMD equivalent processor
You Have: AMD FX(tm)-4100 Quad-Core Processor
PASS
CPU Speed
Minimum: Intel Pentium 4 3.0 GHz or AMD equivalent processor
You Have: 3.6 GHz Performance Rated at: 10.80 GHz
PASS
...
Video Card
Minimum: NVIDIA Geforce 8800 GT or ATI Radeon 4850 with 256 MB RAM (At least SM 3.0)
ou Have: AMD Radeon HD 6800 Series
PASS Click here for the latest Video drivers.
Video RAM
256 MB
742.9 MB
One question, which programm was it to check you PC configuration? Was it a programm? This means your configuration "pass" for the game. Thats a little bit confuse.
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i have 3.6ghz.
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Can you speak, read german?
http://forum.deepsilver.com/forum/showthread.php/63119-Risen-Startet-nicht!-L%C3%96SUNG-F%C3%9CR-AMD-FX-Serie-und-co (http://forum.deepsilver.com/forum/showthread.php/63119-Risen-Startet-nicht!-L%C3%96SUNG-F%C3%9CR-AMD-FX-Serie-und-co)
I hope this can help you.Sorry i try my best, but all in english is not so easy for me. :(
And i hope someone else read this topic here and can help us. ???
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Bigdaddy305,
You mentioned purchasing the game from Amazon. Did you purchase the boxed or download version? I ask as I just purchased the download version myself (as well as SS08CE) from Amazon, and it doesn't work with Steam. However I was just told that the official patches from here should work. Did you try a 'vanilla' install of the game (just install the download version, if that's what you have, without applying any patches) and see if that worked prior to installing the patches? I just want to make sure (for my own sake) that if I patch my SSE (if needed, I still need to check the version number) that it won't break my game. I was just told in another thread that the official patches and such from ShipSim.com should work, and now I've seen this post and it has me questioning whether or not we can patch the downloadable version from Amazon.
Thanks and best of luck, I hope you get this sorted! :)
-George
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Hi again Bigdaddy305,
I just finished up patching my Amazon download version, and patched it up using the official patches from the ShipSim site with no issue, so those are definitely the patches to use with the Amazon download version. I would try uninstalling and doing a fresh install. Then start the game, and make sure it's working before any patches. If it works fine, then try patching again, using the patches from the official ShipSim.com website.
(Note: If UAC is turned on, on your computer, you may want to right-click on each patch file and select "Run as Administrator" to install them, to be sure the game files are updated properly.)
Be sure to install the patches in order (1. Install the "Update all versions to v1.3.5" patch.; 2. Install the "Update v1.3.5 to v1.4" patch.; 3. Install the "Update v1.4 to v1.5" patch.)
Then try to run the game again. Good luck, I'll be keeping my fingers crossed that you get this all worked out! :)
-George
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reinstalled the game. still nothing. even installed the patches. they all install correctly. and still only a black screen :thumbdown:
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Have you update your bios?
For the next part i use the google translator. :angel:
"Biosupadete ...
Who would have wondered for a replacement / upgrade to a processor of the FX series, that might start some games do not (eg, Shogun 2, Crash to Desktop on startup), refuse the service or click on the. Exe even with a Blue Screen (BSOD) acknowledge (Saints Row: The Third), there is a simple solution!
This was not, however, as one would think, the chipset, but on the CPU. This problem was / is solved by a BIOS / UEFI update, which airs a new CPU code. The AMD Support articles, be given is that it is entitled exclusively to Steam, but that is noisy user reports in various forums not only be the case."
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I've read the stuff that Gernot1971 linked to, and I think he may be on to something. Try updating your BIOS to the latest version (F8 for your motherboard), and see if that resolves anything. Here's a link to the Gigabyte BIOS download page for your motherboard. Good luck!
http://www.gigabyte.us/products/product-page.aspx?pid=3908#bios (http://www.gigabyte.us/products/product-page.aspx?pid=3908#bios)
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Its good to know I'm not the only person with bulldozer issues. My FX-6100 struggles with SSE for some unknown reason, and when I contacted Vstep for support and they simply said it was my machine! :O
After rattling a few cages swenson PM'd me about a month ago saying there head programmer was going to look into the issue and report back... So far I've heard nothing.
I'll update my Bios and see if I get an improvement in FPS.
The issue appears to be the way AMD have designed the core, because its designed as a multicore only CPU it struggles when running only one core at any one time.
Bigdaddy - is there any other games that your computer has issues with? I'm not talking about Steam games, just any game in general. This will help us narrow down the exact cause of your issue (as to me it doesn't sound like its only bulldozer related)
EDIT: I can confirm that the BIOS update hasn't worked for me :(
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this is the only game my computer has had issues with. this is just a few of the games i have..... battlefield 2 and 3,flight sim x, skyrim, ship sim 8, elite sniper v2.
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Has your game run sometime? Or have you download, install, want to start, and then Blackscreen?
Could it be that the download from amazon worked not correct? Can you download the game again?
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i have downloaded the game from steam direct and downloaded it from amazon direct. i get the black screen from both downloads.
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Did you purchase the game twice (once on Steam and once on Amazon)? I ask because I could not register my Amazon key with Steam and had to download from Amazon directly, so I'm curious how you downloaded from both locations? If you did buy it twice, is it installed twice?
If it is the Steam version, have you tried to disable the Steam overlay? If not, that may (or may not) help. Go to your Steam library, and right-click on the Ship Simulator Extremes listing on the left side, then choose 'Properties' from the pop-up menu. On the 'General' tab, make sure 'Enable Steam Community In-Game" is not checked.
If it's the Amazon version, have you tried possibly running it in compatibility mode for Windows XP SP3 and running it as Administrator? I can't say if that will or won't help, but it couldn't hurt to try (since the game requires XP SP2 for a minimum.) Best of luck, I really hope you get this worked out.
-George
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Bigdaddy, do you have any codec's installed? Like DivX player?
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nothing like DivX player.
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tried that george. i still get nothing.
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I really can't seem to put my fingure on the issue. It seems very odd that your game won't start, unless its something to do with the .exe file. Can you try starting ship simulator in administrator mode? If that has no effect please report back!
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tried in the admin. mode NOTHING
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I'm still unsure if you're running the Steam or the Amazon version of the game, or what BIOS version you're running. Please be sure your BIOS is updated as Gigabyte's BIOSes after version F5 should have updated microcode which should prevent these kinds of issues with Bulldozer chips (I think the latest version for your motherboard was F8 or F9, I believe in one of my previous posts, that I put a link to their update page for your board). Also be sure that all your C++ runtimes are up to date (especially the x86 versions).
If your BIOS is all up to date, then have you tried running the 'unregister.exe' file in your ship simulator folder as outlined here:
http://80.95.161.114/shipsim/forum/index.php/topic,20593.0.html (http://80.95.161.114/shipsim/forum/index.php/topic,20593.0.html)?
If that doesn't work, and it is the steam version, have you tried the Orochi-CEG fix program? It apparently needs to be run whenever Windows is restarted, but apparently has fixed issues with a number of people who have had problems with Steam-based games and AMD Bulldozer processors. You can find more information about it (as well as links to download it) at: http://www.xtremesystems.org/forums/showthread.php?276698-A-fix-for-Valve-CEG-games-causing-BSOD-on-Bulldozer-issue (http://www.xtremesystems.org/forums/showthread.php?276698-A-fix-for-Valve-CEG-games-causing-BSOD-on-Bulldozer-issue) and see if that helps at all.
Good luck, I really hope you get this sorted out.
-George
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Can I ask something? Why are other game owners helping when Bigdaddy is entitled to tech support? Can we have some technical assistance please, as other members shouldn't be the only ones offering support when Vstep employ's people to provide non existent technical support!
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my unregister.exe file will not open. i have bought 2 versions..... one from amazon and one from steam. i am told that the one from amazon is the steam version too. man hope someone will come up with a fix for this. i want to play this game. i also bought almost all the expansions too.
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Yes, the moderators seem conspicously absent here..
Perhaps they have all gone to the Annual Moderators Convention on Ibiza.. ;)
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We are always here
Bigdaddy 305 I know very little about comps but understand your frustration with
this I can only assume you ave read all in tech support.
http://80.95.161.114/shipsim/forum/index.php?action=profile;u=17444
The only thing I can suggest is p.m Swenson and see if he can help with this
http://80.95.161.114/shipsim/forum/index.php?action=pm;sa=send;u=56831
Can I add 90% of the time it is caused by other programs running in the background
I am not saying this is your machine just something to think of.
With the steam version you have some members found verifying the integrity of
files replaced missing files and game ran afterward.
Other members run Game Booster witch shuts down all programs running in the back
ground that are not needed .
Eric
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this msg misplaced and should be deleted
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Sorry you haven't been able to get things working yet, bigdaddy305. I just wanted to let you know that the Amazon download version (at least in the U.S.) is not the Steam version. It's the disk-based version that they sell that requires Steam. I purchased my download from Amazon, and Steam would not let me register my SSE with them, so I had to download from Amazon directly.
Since you bought both versions, make sure that both versions aren't installed, as the Amazon one installs to c:\program files (x86)\Vstep\[shipsim extremes] (or a folder name similar to what I put in brackets, I'm not on my main pc at the moment to double-check), and the steam version would install to c:\program files (x86)\steam\steamapps\common\[ship simulator] (again, the part in the brackets may be named slightly differently and I don't have the Steam version to check the final folder name.) So they could both be installed at the same time (which may or may not cause problems, I honestly have no idea.) I would try to make sure that you uninstall both versions (use 'Programs and Features' in your control panel to remove the Amazon version, and in your Steam library, right-click on your Ship Simulator Extremes listing on the left, and choose 'delete local content' to uninstall the Steam version. Once both have been uninstalled, I would reboot. I would then try reinstalling the Steam version only, and then try running the OROCHI-CEG program I linked to in a previous post before starting the game, and see if that can't get it started for you without a black screen. Also remember that the Steam version should never be patched with patches released here on Shipsim, as Steam patches their games automatically. Alternatively, with the Amazon version, you would need to manually download and install the patches from shipshim to get the game up to date. I believe the Amazon version was build 1040 v1.2.2 on my download, and I had to install the patches from http://www.shipsim.com/downloads/updates (http://www.shipsim.com/downloads/updates) to get my game updated.
I'll be keeping my fingers crossed for you that you get things worked out, and if you still can't get things working, try contacting Swenson as sadsid recommended, and hopefully someone from Vstep can figure out your issue so you can start enjoying your game!
Best of luck!
-George
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I WANT TO THANK EVERYONE THAT GAVE THEIR TIME AND WISDOM F0R HELPING ME OUT. I HAVE SOME EXCELLENT NEWS........ IT WORKS ;D :thumbs: :2thumbs:. I HAD TO REINSTALL WINDOWS 7. A COMPLETE REINSTALL OF WINDOWS. NOW I CAN PLAY. HOPE TO SEE YOU GUYS ON THE HIGH SEAS.
AGAIN THANKS A BUNCH!!!!!!!!!!!!
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i am pleased for you. One of the problems these days is that you have to undo a lot of things just to get one to work and then reinstall the rest. but reinstalling Windows , would i have gone that far ? i had to reinstall direct x 9.0c and reinstall the game and i thought that was bad. Well done for finding the problem and hopefully get to sail the sven seas in your company one of these days.
N
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Fantastic. :2thumbs:
Fine that the game leave the "shipyard" now. Hope to meet you on the virtuell sea. ;)
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Great to here you got out of the dock and that your steaming at flank speed for the open ocean Bigdaddy! :2thumbs: :2thumbs:
Have a safe "virtual" watch! :2thumbs: :captain:
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Fantastic news, Bigdaddy305!! :2thumbs:
Glad you've got it up and running! Now time for you to head out into some open water and start enjoying the game! :)
Good sailing, Captain!
-George