Ship Simulator

English forum => Ship Simulator Extremes => General discussions => Topic started by: bman18 on August 11, 2011, 01:12:29

Title: Customer Service Issues
Post by: bman18 on August 11, 2011, 01:12:29

Has anyone else been having issues reaching customer service? I am having technical issues and I've been contacting customer service for over two weeks with no answers back.

Title: Re: Customer Service Issues
Post by: mvsmith on August 11, 2011, 06:47:09

The Technical Support board on this forum is where you should first describe your problem in detail and supply any requested information. Simply saying “I'm having the same issues here.” does not cut it.
If that is all you could tell the very busy developers at VSTEP, it is not surprising that you have not received a reply.

Title: Re: Customer Service Issues
Post by: TJK on August 11, 2011, 08:22:00

HiBman

welcome to the forum

if you tell us watt are wrong then maybe we can help you as mvsmith say,
send us your dxdiag how to you can read here  http://80.95.161.114/shipsim/forum/index.php/topic,23335.0.html

and post your problem in this board http://80.95.161.114/shipsim/forum/index.php/board,101.0.html
then wee will help you

Regards
TJK