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English forum => Small talk => Topic started by: Minime on June 17, 2008, 13:12:33

Title: Trojan Infections?
Post by: Minime on June 17, 2008, 13:12:33
Hi on the virusscan it says that the computer have been infected with, I think it was 37 trojan something. Is this dangerous? Is it easy to remove?
It was Norton Antivirus which found it, but because it's a limited version, I can't remove it. But I have McAfee, searching for it now so hopefully it will find it and then delete the trojans.
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 14:06:14
if you cant. if you have vista you can restet the pc to yesterday

i did it once and it restarts your pc back to the day before only take 10 mins if that (i let you bro use my laptop for 10 mins and he get 4 different viruses)
Title: Re: Trojan Infections?
Post by: JHB on June 17, 2008, 14:08:47
Get a firewall that at least block such content ;)
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 14:22:55
firewalls are only good if you dont let the infection in like my bro did downloading stupid songs and vids off the internet now i wont even let him nere my laptop
Title: Re: Trojan Infections?
Post by: [RWP]DJM on June 17, 2008, 14:28:47
Hi on the virusscan it says that the computer have been infected with, I think it was 37 trojan something. Is this dangerous? Is it easy to remove?
It was Norton Antivirus which found it, but because it's a limited version, I can't remove it. But I have McAfee, searching for it now so hopefully it will find it and then delete the trojans.

Hiya Minime :)

Trojans are just like they sound.  The name was originally taken from the story about the Trojan Horse ;)

They can allow 'backdoors' into your PC, and can allow things like logging your keyboard typing (keyloggers).  They can be removed of course (for the most part), but if you have problems removing them, try to use your virus checkers 'Quarantine' option.  This will prevent them from spreading to other parts of your hard drive (or flash drives) ;)

It would also be a good idea to change your passwords, especially if you do Online Banking :)

Regards.

Carl.

Edit:  Once quarantined, you can safely delete them using your virus checker ;)
Title: Re: Trojan Infections?
Post by: NathanC on June 17, 2008, 15:03:38
Is it easy to re-install windows? If you do that will you loose everything on your computer?
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 15:05:29
not on vista on the control panel there is a big button saying back up computor and it takes about 10 mins to back it up to the day before and it keeps all documnets safe and dose not lose anything
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 16:17:13
The program who claims to have found 44trojas viruses, is name Antivirus 2008, but I can't delete them because of limited version. But when I searched with McAfee, I couldn't find any sign of any virus, is it possible that the whole thing is a scam? Can we trust Antivirus 2008?
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 16:19:12
i would say dont trust it is my mum had one 2 years a go a message one day saying we had a trijan did 3 pc scans found nuffink when you click to find out more it took you to a internet sites asking for money
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 16:22:21
Yeah exacly It askes for 49,95$, It's fake
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 16:24:35
yes i would say so to get rid of ours we did do a syteam restore and it went away
Title: Re: Trojan Infections?
Post by: TerryRussell on June 17, 2008, 17:51:45
Hi Minime.

DO NOT BUY Antivirus 2008!

My sister-in-law foolishy fell for that trick a couple of years ago (it had a slightly different name then, of course). You will pay a sum of money to download a program that does remove the trojan.  But it then installs dozens of others instead. An absolutely criminal trick!

System restore may not get rid of it. Many trojans download "Rootkits" which are not removed. They may also download viruses and other nasties which are also not touched by a system restore.

To remove the trjoan, I'd suggest looking at these first:

Adaware: http://lavasoft.com/single/trialpay.php (click on the lefthand "download" button)

Spybot: http://www.safer-networking.org/en/download/index.html

Also take a look at the links in section 3 of this page:
http://forums.majorgeeks.com/showthread.php?t=35407
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 17:55:57
if you one day get a message asking for money in return for getting rid of a viruse do not pay there is many scamers on the net dont be fooled
Title: Re: Trojan Infections?
Post by: Chris-S1 on June 17, 2008, 18:12:37
@pauljanaway1

I see you no nothing about viruses and or about backing up you system so on so forth (sorry about being rood)
If you can’t. if you have vista you can restet the pc to yesterday

I did it once and it restarts your pc back to the day before only take 10 mins if that (i let you bro use my laptop for 10 mins and he get 4 different viruses)
 -this will not get rid of viruses. this is windows restore this will reset setting witch u may have changed over that past 3-4 weeks it will NOT DELETE FILES WITCH MEANS IT WILL NOT DELETE VIRUSES.

@minime
probably the best things to use are FREE you just got to look around :) try Bullard 10day free trial it looks in all folders and files you have on your computer (I would recommend it) also be patent with it, it may take over night to complete. http://www.bullguard.com/try.aspx

Next make shoor you have and are running a firewall you pc all ready has one built in for u to use make shoor it’s turned on :)

as terry said spy bot will be a really good friend to you make shoor you download him agen he is free.

personally I wouldn’t trust nor tan at all iv had big problems with it so don’t be leave everything you see aspesaly as its only tempary. Norton may be telling you that you have lots of Trojans so that you buy it to fix it were as you may only have one or 2.

another free one is avg its quick and simple and usually duz the job.
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

also check this is very powerful http://www.bullguard.com/support/tech-guides/how-to-use-hijackthis.aspx

Hopes this helps a bit

Chris S
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 18:41:21
It wasn't Norton which said it but something called Antivirus 2008 nothing else. I already have McAfee, and I believe it's a good program. But I don't really know when this all happened, because it's my grandpa, and grndma's computer, but they don't know how to use it. Maby my younger brother did something stupid, he did download some games, probably from an unsafe page.
Title: Re: Trojan Infections?
Post by: Chris-S1 on June 17, 2008, 18:48:25
ok well let us no how it all gose and wether u get rid of them?

and as for you we bro miby some parental contoles might be good

also do you get popups or do you have a popup blocker ?

its posabal to that your gran or granpa have seen a popup for sumthing like a holaday or your we bro for a game trogans can get in if you click on them.

Chris S
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 18:57:46
It sure wasn't my grandpa or grandma, they barely know how to start it, but I'm going to learn them a little about the computer and safety on the internet
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 19:09:00
@pauljanaway1

I see you no nothing about viruses and or about backing up you system so on so forth (sorry about being rood)   -this will not get rid of viruses. this is windows restore this will reset setting witch u may have changed over that past 3-4 weeks it will NOT DELETE FILES WITCH MEANS IT WILL NOT DELETE VIRUSES.

@minime
probably the best things to use are FREE you just got to look around :) try Bullard 10day free trial it looks in all folders and files you have on your computer (I would recommend it) also be patent with it, it may take over night to complete. http://www.bullguard.com/try.aspx

Next make shoor you have and are running a firewall you pc all ready has one built in for u to use make shoor it’s turned on :)

as terry said spy bot will be a really good friend to you make shoor you download him agen he is free.

personally I wouldn’t trust nor tan at all iv had big problems with it so don’t be leave everything you see aspesaly as its only tempary. Norton may be telling you that you have lots of Trojans so that you buy it to fix it were as you may only have one or 2.

another free one is avg its quick and simple and usually duz the job.
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

also check this is very powerful http://www.bullguard.com/support/tech-guides/how-to-use-hijackthis.aspx

Hopes this helps a bit

Chris S


your right because i watch what i don online and so hope never to come across a infection or viruse. a syteam restall worked for me as it got rid of the messages saying that i have to pay to get rid of the viruse turns out where was not one
Title: Re: Trojan Infections?
Post by: [RWP]DJM on June 17, 2008, 19:29:36
System Restore is ok for some things, but there's something you need to be aware of.  Restoring your system doesn't alter the contents of My Documents, so if anything in that folder is causing a problem, it will remain, even after a System Restore ;)

Carl.
Title: Re: Trojan Infections?
Post by: TerryRussell on June 17, 2008, 19:33:37
It wasn't Norton which said it but something called Antivirus 2008 nothing else. I already have McAfee, and I believe it's a good program. But I don't really know when this all happened, because it's my grandpa, and grndma's computer, but they don't know how to use it. Maby my younger brother did something stupid, he did download some games, probably from an unsafe page.

Hi again Minime.

Antivirus programs don't always catch trojans and other spyware. That's why I gave you the links to those free programs (see above). They are ones that I use and they work well.

I do know the malware involved, and as DJM (And myself) have said, a system restore won't fix this. It is a nasty piece of work and combines rootkit with several different versions of itself running at the same time, so if you kill one, another of its brothers will simply restart it.
[edit - typo]
Title: Re: Trojan Infections?
Post by: IRI5HJ4CK on June 17, 2008, 19:35:26
I don't think system restore is the right option, i think you may have to bring it into a local computer shop and they will restart the system, some info will be lost, some kept. But then the viruses should be gone, also i'd advise you to get "bullgaurd" antivius, its fantastic and its like one big security package, it has everything. I'd also advise you to get macafee site adviser, (there is also a free version which is good, which i have :D) it will let you know of a site that has a good reputation, and if it contains viruses etc.

Jack.
p.s. DJM is right about system restore.
Title: Re: Trojan Infections?
Post by: Chris-S1 on June 17, 2008, 19:39:30
jack dont be hasty now i dont think the system needs to be wiped as i said up the page using the steps from terry djm and my self the trogans should be wiped we have provided plenty of links with lots of information about viros protection and scans so on id only go for a wipe if the trogans were starting to do a lot of problems.

Chris S
Title: Re: Trojan Infections?
Post by: IRI5HJ4CK on June 17, 2008, 19:50:43
Hi again Minime.

Antivirus programs don't always catch trojans and other spyware. That's why I gave you the links to those free programs (see above). They are ones that I use and they work well.

I do know the malware involved, and as DJM (And myself) have said, a system restore won't fix this. It is a nasty piece of work and combines rootkit with several different versions of itself running at the same time, so if you kill one, another of its brothers will simply restart it.
[edit - typo]

That is the problem, and also, you don't know what details the virus could be taking. In my opinion its best to get them out of the system (although i'm not an expert on computers, that is my logical opinion.)
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 20:05:56
Well maybe The shop could just fix the computer, although it has quaranty. Besides I think they have cheated us, because on the paper it says that the hardisk is 320Gb, but it's only about 280Gb in the computer, so they have to do something.
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 20:09:12
dont foget the the oporating syteam takes up space so allthough it says 320 windose takes up space
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 20:12:24
ok after going to microsft website the missing 40 gb is taken up by windose so you do have the full amount
hope that helped
Title: Re: Trojan Infections?
Post by: IRI5HJ4CK on June 17, 2008, 20:12:46
Well maybe The shop could just fix the computer, although it has quaranty. Besides I think they have cheated us, because on the paper it says that the hardisk is 320Gb, but it's only about 280Gb in the computer, so they have to do something.

I suppose thats a way of sending it back. and when you get a new one make sure you have an antivirus programme like "bullgaurd", oh and i wouldn't bother with norton antivirus, i think its rubbish.
Title: Re: Trojan Infections?
Post by: Agent|Austin on June 17, 2008, 20:13:20
Well maybe The shop could just fix the computer, although it has quaranty. Besides I think they have cheated us, because on the paper it says that the hardisk is 320Gb, but it's only about 280Gb in the computer, so they have to do something.

Windows took some space on your hard drive. That is why a 30gb iPod is really only about 25gb.
Title: Re: Trojan Infections?
Post by: IRI5HJ4CK on June 17, 2008, 20:13:27
ok after going to microsft website the missing 40 gb is taken up by windose so you do have the full amount
hope that helped

ahh i see
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 20:15:23
i have nod 32 on my laptop it is very good finds lots of thing and there website says

Antivirus protection is spelled "NOD32." Built on the award-winning ThreatSense® engine, ESET NOD32 Antivirus software proactively detects and eliminates more viruses, trojans, worms, adware, spyware, phishing, rootkits and other Internet threats than any program available.

Title: Re: Trojan Infections?
Post by: Agent|Austin on June 17, 2008, 20:19:43
i have nod 32 on my laptop it is very good finds lots of thing and there website says

Antivirus protection is spelled "NOD32." Built on the award-winning ThreatSense® engine, ESET NOD32 Antivirus software proactively detects and eliminates more viruses, trojans, worms, adware, spyware, phishing, rootkits and other Internet threats than any program available.



Makes me think about FAT32.  ::)

Anyway get a 'free' antivirus, and even if it is a trial you shouldn't have to pay to remove anything,
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 20:22:41
40GB?
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 20:23:41
yes if you go the the microstfot website it says windose takes up 40gb
Title: Re: Trojan Infections?
Post by: pauljanaway1 on June 17, 2008, 20:25:41
http://www.microsoft.com/windows/products/windowsvista/editions/business/default.mspx

link showing what is uses
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 20:42:14
oK, thats weird, I got 240GB on my labtop, and it's not suppose to have more than 240Gb
Title: Re: Trojan Infections?
Post by: [RWP]DJM on June 17, 2008, 22:10:36
Hiya Minime :)

Are you aware that all computers use Base 8, not Base 10?

If you have a hard drive that's 'stated to be' 500GB, this equates to 500,105,216,000 Bytes (roughly ;)).  This will be equivalent to 465GB in 'real terms' ;)

It's similar with Ram, you see 1GB listed as 1024MB, 2GB listed as 2048MB, and so on.  If you right-click your drive, and select Properties, then take a look at the Capacity.  There are two different numbers, one is Bytes, the other is GB.  This should give you a better understanding of your drive size ;)

Carl.
Title: Re: Trojan Infections?
Post by: Minime on June 17, 2008, 23:14:21
Hi Ithink I'm just going to let the computer be as it is, if something happends, I know a guy who is good at computer, plus we have quaranty.
I don't use that computer so often, only if I have a very good game, which my computer can't handle, and when I am there
Title: Re: Trojan Infections?
Post by: Kona1988 on June 18, 2008, 02:08:20
I read most of the thread, but, I dont know if this was said-

If you have a trusted virus scanner (came with computer, or AVG), and it doesnt show any viruses, but an unknown does, delete it. And if you computer is acting bad or something is wrong, (I read that someone mentioned rootkits), you should download the free AVG rootKit detector. It scans fast for rootkits (RootKit=A Virus that makes itself look like a system file, so virus scanners dont check it.), tells if theres any, and it lets you rid them. I have AVG scan me for viruses and rootkits every week, few here and there, rid them, then im fine.

From,
        A person who always seems tog et virues due to curiosity.
Title: Re: Trojan Infections?
Post by: Minime on June 18, 2008, 14:01:47
Ok, thanks, but I can't delete the virus program, because it says it's open.
I'm going to try AVG Free on my laptop, because McAfee isn't working(my fault).
Title: Re: Trojan Infections?
Post by: Agent|Austin on June 18, 2008, 20:28:53
Ok, thanks, but I can't delete the virus program, because it says it's open.
I'm going to try AVG Free on my laptop, because McAfee isn't working(my fault).
Ctrl + Alt + Del, go to processes tab and find something like antivirus.exe. (These are programs running in the background) and try to end its process.
Title: Re: Trojan Infections?
Post by: TerryRussell on June 18, 2008, 20:32:52
That won't work with this one.

I did give instructions, but I think I must have become invisible at that stage.
Title: Re: Trojan Infections?
Post by: Agent|Austin on June 18, 2008, 20:38:51
That won't work with this one.

I did give instructions, but I think I must have become invisible at that stage.

But.t.t That like always works.  :-[
Title: Re: Trojan Infections?
Post by: Minime on June 18, 2008, 20:59:18
Hi again Minime.

Antivirus programs don't always catch trojans and other spyware. That's why I gave you the links to those free programs (see above). They are ones that I use and they work well.

I do know the malware involved, and as DJM (And myself) have said, a system restore won't fix this. It is a nasty piece of work and combines rootkit with several different versions of itself running at the same time, so if you kill one, another of its brothers will simply restart it.
[edit - typo]
I'm going to try those programs, nextt time I'm going to visit them.