Ship Simulator

English forum => Ship Simulator Extremes => General discussions => Topic started by: william_webb on January 28, 2012, 17:28:53

Title: shipsim support
Post by: william_webb on January 28, 2012, 17:28:53

Has anybody out there any idea why ShipSim Support has stopped answering E-mail requests for help, I have sent 4 of them starting before Christmas and received acknowledgement for all of them except the last one but never received a reply.

The main reason is I downloaded and paid for the Christmas bundle with the Winner and a ferry pack but never could install the ferry pack the winner was fine and completed the missions, the ferry pack will not install because every time I do it it says I have version 1.3.5 and not 1.4 but when I check it, it says 1.4  but the next time it will show 1.3.5.

Any help would be appreciated.

Bill Webb

Title: Re: shipsim support
Post by: sadsid († 2016) on January 28, 2012, 18:38:03

Hi Bill
I had the problem so I ran unregister exe from main folder.(Warning you lose saves and profile)
I then installed Extremes /Sigita/ and then ferry pack  I.4 update.
After installing those I rebooted and started game it had worked so I then installed Pilot pack
Winner.
                                                                                                   Eric
The Ferry pack requires 1.3.5

Title: Re: shipsim support
Post by: Swenson on January 30, 2012, 08:55:40

Hi Bill,

I'm sorry to hear that your emails are not answered. They might got blocked somewhere? You can always try again and after that send me a direct message so I can check if it has arrived.

sadsid answer is correct, this is the best way to fix your problem.