Ship Simulator

English forum => Ship Simulator Extremes => Topic started by: searider7 on December 23, 2011, 11:46:56

Title: problem after installment
Post by: searider7 on December 23, 2011, 11:46:56: i bought the game from a shop in greece.i installed it,i signed up to steam,i gave the activation code when requested and finally when i went to play i did an update,the game was loading but after i got a black screen and i couldn t enter the game.
Title: Re: problem after installment
Post by: searider7 on December 29, 2011, 23:17:02: can t anybody help me?please friends
Title: Re: problem after installment
Post by: dexter7 on December 29, 2011, 23:49:40: Hello Searider, Can you suply us your DXDiag?
http://80.95.161.114/shipsim/forum/index.php/topic,23335.0.html
Title: Re: problem after installment
Post by: searider7 on December 31, 2011, 15:06:39: windows:windows vista home premium
processor:AMD athlom 64 X2 dual core processor 4400 + (2 CPUs),~2.3GHz
ram:2046MB
directX:version 11
graphics card:NVIDIA GeForce 8400GS
Title: Re: problem after installment
Post by: vin_sun on December 31, 2011, 16:15:12: Hello Searider,

The main problem seems to be the graphics card. SSE recommends the Geforce 8800 GT as a minimum whose rank at present is 115. The 8400 GS that your computer has is way below as its rank stands at 675 . It is also observed that the clock speed of your computer is 2.3 Ghz . SSE requires a processor with a speed of 3.0 Ghz. Also with Windows Vista you need 3 GB RAM, but your computer has only 2 GB.

Please visit http://www.shipsim.com/products/shipsimulatorextremes and refer to the System Requirements for SSE.

Regards
vin_sun
Title: Re: problem after installment
Post by: searider7 on January 01, 2012, 13:54:32: thank you friend but i don t think that s the problem because a friend of mine had the same problem as me and when he started the game the window of the game became black.he said that he solved the problem by finding an article here but now I can t find it.
Title: Re: problem after installment
Post by: saltydog on January 01, 2012, 14:36:28: Hi searider, first it would be advisable to register your game, then you have access to technical support..

http://80.95.161.114/shipsim/forum/index.php/topic,20398.0.html

For Steam: http://80.95.161.114/shipsim/forum/index.php/topic,27525.0.html

Then use the Search function if necessary :)
Title: Re: problem after installment
Post by: searider7 on January 03, 2012, 11:41:12: i don t know where the key from the steam is.i only have an activation code in the back of a book inside the game i bought.
Title: Re: problem after installment
Post by: searider7 on January 03, 2012, 11:59:02: ok i found the key from steam when i clicked on sse to open.then i registered it here and now i can have technical support?