Ship Simulator

English forum => Ship Simulator Extremes => General discussions => Topic started by: chriskendy on November 11, 2011, 15:26:29

Title: crash start up
Post by: chriskendy on November 11, 2011, 15:26:29

Hi all i started the game up and the quest viewer keeps crashing so i looked in the crash dump it gave me and it came up with this:

Dump Summary
------------
Dump File:   crash@16-04-2011@00.12.dmp : C:\Users\Cortex\Documents\ShipSimExtremes Userdata\LogFiles\crash@16-04-2011@00.12.dmp
Last Write Time:   16/04/2011 00:12:01
Process Name:   QuestViewer.exe : c:\program files (x86)\Steam\steamapps\common\ship simulator extremes\QuestViewer.exe
Process Architecture:   x86
Exception Code:   0xC0000005
Exception Information:   The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information:   Not Present

Any Ideas??

Title: Re: crash start up
Post by: dexter7 on November 11, 2011, 17:59:27

First of all, can you supply us your Dxdiag? http://80.95.161.114/shipsim/forum/index.php/topic,23335.0.html
And post the .dmp file is this topic: http://80.95.161.114/shipsim/forum/index.php/topic,21677.0.html

Title: Re: crash start up
Post by: zilverenmist on November 18, 2011, 02:54:27

Can be a permission problem on install.
Worse case scenario, your pc can not run the game.

Title: Re: crash start up
Post by: danny on December 21, 2011, 14:42:34

From the looks of it the issue is nothing to do with installing,
Chris, if you could upload your Dxdiag file and your crashdump to the place thaat dexter has posted a link to (http://80.95.161.114/shipsim/forum/index.php/topic,21677.0.html) someone will be able to help you  :thumbs:
because you've registered your license key, you can now use the "technical support" section of the forum too!