Ship Simulator

English forum => Ship Simulator Extremes => Topic started by: dan172 on September 10, 2011, 09:59:50

Title: What the!!
Post by: dan172 on September 10, 2011, 09:59:50
Hey all, I just paid for my Shipsim Extreme and downloaded it, went to install and the step after the lanuage version option I get a message that says " Shipsim Extreme has stopped working" then it says windows will try to resolve it or something. any help PLEASE, oh, I uninstalled dot net 4 and installed a fresh version, Im running win7 64 bit, its a high end pc so I dont understand whats going on, I have no problem downloading and installing anything else, I have also downloaded SS extreme a few times, sa,e problem.

Thanks guys
Title: Re: What the!!
Post by: Third Mate on September 10, 2011, 10:02:15
Ok It's worth putting it out there. Let's see the first second i read the topic it alarm bells start ringing that you have a corrupted download. See if you can re-download the installer, I know that you have UN-limited downloads. So just makes sure your firewall or anti virus is not interfering as well,
Title: Re: What the!!
Post by: sadsid († 2016) on September 10, 2011, 10:11:38
Hi dan172
Please register the copy in your profile you can then get into tech support posts
that may help with problem.
                                                                                                   Eric
Title: Re: What the!!
Post by: dan172 on September 10, 2011, 10:39:12
Registered. thanks sadsid. and thank you Third Mate, i,ve downloaded a few times, no avail.
Title: Re: What the!!
Post by: sadsid († 2016) on September 10, 2011, 10:45:48
Hi
No probs hope you find answer in tech support posts about same problem if
not I am sure 1 of tech team will get you sorted
                                                                              Eric  :thumbs:
Title: Re: What the!!
Post by: dan172 on September 20, 2011, 07:41:20
Still Cant install guys. please please help.
Title: Re: What the!!
Post by: Third Mate on September 20, 2011, 07:54:46
Quote from: dan172 on September 20, 2011, 07:41:20
Still Cant install guys. please please help.

So, what stuff is going ? you got the steam version ?
Title: Re: What the!!
Post by: dan172 on September 20, 2011, 09:41:43
I got it from shipsim.com

I can download it no problem, but it simply wont install.
Title: Re: What the!!
Post by: Third Mate on September 20, 2011, 11:41:36
Quote from: dan172 on September 20, 2011, 09:41:43
I got it from shipsim.com

I can download it no problem, but it simply wont install.

Ahh I though you went brought SSE from Steam. Anyway it sounds like your PC hates SSE alot, but I know there is always a way to help them get along. I know the solution it's really obious but since i have not come across it for years kinda forgot. I was looking at your rig and it's pretty sweet. So something is conflicting over here, we have to find out what it is.OK so tell me exactly what the installer says, like what are the steps it is taking,hmmmm

Another thing that came to my mind, is depending on where the installer will install the game sometimes if the area has no space, ram, or what ever It will simply crash because it thinks there is not enough memory but it won't tell you sometimes
Title: Re: What the!!
Post by: sadsid († 2016) on September 20, 2011, 11:50:59
Hi
Its possible you have a program installed that is causing it.?
                                                                                       Eric
Title: Re: What the!!
Post by: TJK on September 21, 2011, 09:11:26
Hi
Try to turn of the anti virus program when install, remember to turn it on when finish
some has head problem with this so worth to try it
Tore
Title: Re: What the!!
Post by: Denis on September 21, 2011, 12:12:06
Hi,
Please try to run the installer :

1. With antivirus resident protection turned off (as TJK mentionned),
2. as administror (right click on the install program, and choose "run as administrator"

Title: Re: What the!!
Post by: Stuart2007 on September 21, 2011, 16:36:28
Sorry chaps, but that's barking up a wrong tree. If its an AV issue or not set as admin, you will get warning signs such as great big boxes saying "you can't do XYZ because ABC"
Title: Re: What the!!
Post by: Denis on September 21, 2011, 17:03:49
Quote from: Stuart2007 on September 21, 2011, 16:36:28
Sorry chaps, but that's barking up a wrong tree. If its an AV issue or not set as admin, you will get warning signs such as great big boxes saying "you can't do XYZ because ABC"

Well, in theory, talking about computers, when a problem occurs, you sometimes indeed have "warning signs such as great big boxes saying "you can't do XYZ because ABC"". That's theory. But sometimes (most of the time ...) you don't.

So, when you don't, all you can do is to try several things, until you identified which one is good.

Unless you have THE solution, claiming the solutions suggested by others are bad, without any other better suggestion, doesn't seem of any interest to me.
Title: Re: What the!!
Post by: mvsmith on September 21, 2011, 17:43:58
Hi Denis,

There is something ludicrous in someone who is not even a registered SSE user presuming to critique the technical advice given by people who do use SSE and have experienced what actually happens in those circumstances.

Diagnosing the various troubles users have is difficult enough without being subjected to the gratuitous and uninformed comments of someone who is, in the context of SSE, little more than a troll.

Regards,
Marty
Title: Re: What the!!
Post by: Stuart2007 on September 21, 2011, 20:06:20
Oh come on marty and climb of your flaming high horse.

Any one would think you don't like me very much.

I haven't been to the moon, but I know its composition. I therefore feel quite qualified to state that its made of cheese.

Likewise I don't need to own a copy of your ludicrously flawed software to know what you are saying here is clutching at straws.

Why not challenge my viewpoint on this software directly. SHOW me how my opinions are flawed in the software instead of your bitter and twisted sniping from a washed up has been.
Title: Re: What the!!
Post by: Daisai on September 23, 2011, 22:41:18
Have you tried a reinstall of directx ?
Title: Re: What the!!
Post by: Denis on October 06, 2011, 09:00:39
dan172,

Could you please update your status ? Did you finally manage to install the game, and if yes could you please tell us what was the problem, or at least how you solved it ?