Ship Simulator

English forum => Ship Simulator Extremes => General discussions => Topic started by: jamster114 on August 13, 2011, 20:35:27

Title: HELP!
Post by: jamster114 on August 13, 2011, 20:35:27
Hello, i have a copy of ship simulator extremes but the licence key if already valid, can anyone help??
Title: Re: HELP!
Post by: TJK on August 13, 2011, 20:44:42
Don't understend you question, but go into you profile, i se you have the key their
if you have steam you most register 2 keys one for steam and one for shipsim
Title: Re: HELP!
Post by: jamster114 on August 13, 2011, 21:45:12
I can't install my game because the key has already been registered by a steam account but as you can see by my profile its my key, so i don't no what to do....
Title: Re: HELP!
Post by: Mad_Fred on August 13, 2011, 21:49:18
Hi jamster114,

If you have a secondary key, then you need to also register that here on the forum.

Check your steam profile or game info for the SSE purchase. If there is another one there, register that here too.

That's what TJK meant.

Where exactly do you get which precise error message, if I may ask?



Regards,
Fred
Title: Re: HELP!
Post by: jamster114 on August 13, 2011, 21:56:14
Hello Fred, my activation code is registered with another steam account, the key is registered on the forum already but when i insert the disk and get to the part of the instalment when you have to enter the code its invalid and is registered with another account.

James
Title: Re: HELP!
Post by: Mad_Fred on August 13, 2011, 22:02:59
So you have two keys from steam, registered on two different steam accounts?

Whatever your account on steam is should not really matter I would think, as long as you register both your keys, if you indeed have two, to the same account.

If you have several accounts on steam, you probably need several copies of the game too, you can't share one game between accounts, as far as I know.. if that's going on, then I wouldn't be surprised there are issues with the activation and such.

If I'm barking up the wrong tree, please elaborate further.
Title: Re: HELP!
Post by: jamster114 on August 13, 2011, 22:06:14
i only have one key on the back of the user manual but i can't register it with steam because its registered to a steam account already so i can't install the game
Title: Re: HELP!
Post by: Captain Cadet on August 13, 2011, 22:07:58
so sombody taken your code
or it a weared code
Title: Re: HELP!
Post by: jamster114 on August 13, 2011, 22:08:37
must be taken, coz my code is registered with another account
Title: Re: HELP!
Post by: TJK on August 13, 2011, 22:13:05
Send a mail their you have bought the game and explain, with steam you should have 2 keys
Title: Re: HELP!
Post by: jamster114 on August 13, 2011, 22:14:17
what you mean 2 keys???
Title: Re: HELP!
Post by: TJK on August 13, 2011, 22:18:13
As i say, steam should have 2 keys, Fred please explain for him
Title: Re: HELP!
Post by: Mad_Fred on August 13, 2011, 22:18:39
i only have one key on the back of the user manual but i can't register it with steam because its registered to a steam account already so i can't install the game

Then you need to contact steam and tell them that you cannot register there, and they can look into it.

Cause if the problem is on steam, you need the steam customer support.

Your key is registered here and all is well with that. Their side of things is beyond our control. So give them a buzz about it and see if they can look where it's registered and how come that is so, and why it is not free to be used by the rightful owner.



Fred.
Title: Re: HELP!
Post by: jamster114 on August 13, 2011, 22:24:52
thanks fred ill give it a go
Title: Re: HELP!
Post by: Mad_Fred on August 13, 2011, 22:30:54
No problem.. good luck with that!   :thumbs:
Title: Re: HELP!
Post by: goff_nznr on December 17, 2011, 00:49:32
Test.

this just to see if I've registered correctly.  I can get onto SEE Multiplay ok, but the "Extremes" label has been missing on my forum left-hand sidebar..abd was asked to "register". 

the SEE CD key is the only one I can find. Purchased game from Steam via DLC..
Title: Re: HELP!
Post by: goff_nznr on December 17, 2011, 00:50:19
Yep...just as I thought...no "Extremes" label on the left-hand side of this post.  Bah.
Title: Re: HELP!
Post by: goff_nznr on December 22, 2011, 06:36:45
test
Title: Re: HELP!
Post by: VirtualSkipper on December 22, 2011, 07:42:23
 ???