Ship Simulator

English forum => Ship Simulator Extremes => General discussions => Topic started by: SeaDogBob on January 01, 2011, 21:55:03

Title: Crash Dumps - How and where to submit?
Post by: SeaDogBob on January 01, 2011, 21:55:03

Where is the most appropriate place to submit SSE crash dumps?

I see a topic on the Tech support forums for bugs but not for crash dumps.  I don't see anything about this in the ShipSim.com support FAQ, and there is only a Contact us form.
 ???

Title: Re: Crash Dumps - How and where to submit?
Post by: vin_sun on January 01, 2011, 22:39:14

Hi SDB,

What you mentioned is the correct place to post your crash / dump reports. This is what you referred to :-

http://80.95.161.114/shipsim/forum/index.php/topic,21677.0.html

Go to the most recent post there, (currently on Page 7), click on "Reply" at the bottom. You will get a fresh space for your message. Mention briefly about the crash and use "Additional options" to attach your crash file.

However, please note that in most cases you will not get a reply. The crash file you posted will be used by the Developers to investigate the issue.

Regards
vin_sun

Title: Re: Crash Dumps - How and where to submit?
Post by: SeaDogBob on January 02, 2011, 01:36:53

Quote from: vin_sun on January 01, 2011, 22:39:14

Hi SDB,

What you mentioned is the correct place to post your crash / dump reports. This is what you referred to :-

http://80.95.161.114/shipsim/forum/index.php/topic,21677.0.html

Go to the most recent post there, (currently on Page 7), click on "Reply" at the bottom. You will get a fresh space for your message. Mention briefly about the crash and use "Additional options" to attach your crash file.

However, please note that in most cases you will not get a reply. The crash file you posted will be used by the Developers to investigate the issue.

Regards
vin_sun

Crash dump file and DXDIAG have been posted.  I wasn't expecting a reply.  I understand about programming issues as a web app developer.

Thanks.
 :thumbs: