Hi sazer46, and welcome to the forum.
sorry to hear you're experiencing difficulties with the game.
To get technical support, please register your license key for SSE in your forum profile.
After you have done that, you will gain access to the
technical support board.
Please then post a topic there, including your dxdiag, so our resident tecchies can have a look at it for you.
If you're unsure how to produce and post your dxdiag, here's how it works:
Click
Start >
Run. (Windows XP)
Or, press the
Windows Key + R to access the
Run prompt (Windows Vista and Windows 7)
Type in
dxdiag and press
Enter. You may see a popup asking about WHQL drivers, click
Yes/Ok to proceed.
In the window that appears, click the button that says
Save All Information, when the Save Dialog box appears, save the file to your desktop. To upload the file here, click
Additional Options underneath the reply area and choose
Browse near
Attach. Browse to your desktop, click the file and click
Open.
You can then post your reply with the file attached.
Kind regards,
Fred