Ship Simulator

English forum => Ship Simulator 2008 => Topic started by: Kickprivate on July 07, 2007, 06:29:16

Title: US Purchase?
Post by: Kickprivate on July 07, 2007, 06:29:16
G'day,

Just wondering if anyone in the US has purchased the Digital Download version of SS08 yet. Wondering if I even can... Can I? I don't see the need for waiting when its right there.
Title: Re: US Purchase?
Post by: jggriffith on July 07, 2007, 07:29:52
I haven't made the download, but the point some of us are waiting is because of the price being in Euros. 
Title: Re: US Purchase?
Post by: Captain Kool on July 07, 2007, 07:38:20
It's still not that expensive $50 USD for download.
Title: Re: US Purchase?
Post by: Rince on July 07, 2007, 09:20:37
Why don't you just try? With a credit card it should be no problem (except for a small fee) to buy stuff in a foreign currency. I'm doing it all the time.
Title: Re: US Purchase?
Post by: mporter on July 07, 2007, 13:05:28
Some CC companies (eg Capital One) still don't even charge a fee.
Title: Re: US Purchase?
Post by: psolk on July 07, 2007, 13:23:14
I paid from the US on Thursday. 
I just got my license key and download link thanks to Mark!!! The issue was email addresses.
Be careful if you have a Comcast E-mail from the states. Comcast rejects a lot of emails so try to give a backup email just in case but go ahead and just use your CC to purchase in Euros and it will get converted.
Good luck everyone,
-Paul
Title: Re: US Purchase?
Post by: Warspite2 on July 07, 2007, 19:40:19
Quote from: Kickprivate on July 07, 2007, 06:29:16
G'day,

Just wondering if anyone in the US has purchased the Digital Download version of SS08 yet. Wondering if I even can... Can I? I don't see the need for waiting when its right there.

I bought the download version yesterday, it came out to $50 USD.
Title: Re: US Purchase?
Post by: pmillett22 on July 07, 2007, 19:58:09
Why the heck am I still waiting? I bought it thursday and still nothing. I want my link!!!!!!!!!!!! I used a debit card so that might delay it but I still paid and i would like to have my game now please.  >:( >:( >:( >:(
 i use yahoo email but i also have a hotmail. guitarking367@yahoo.com OR pmillett2@hotmail.com
Title: Re: US Purchase?
Post by: [RWP]DJM on July 07, 2007, 21:28:30
Quote from: pmillett22 on July 07, 2007, 19:58:09
Why the heck am I still waiting? I bought it thursday and still nothing. I want my link!!!!!!!!!!!! I used a debit card so that might delay it but I still paid and i would like to have my game now please.  >:( >:( >:( >:(
 i use yahoo email but i also have a hotmail. guitarking367@yahoo.com OR pmillett2@hotmail.com

I presume that you have checked your junk mailbox for the email too, yes?

Regards.

DJM.
Title: Re: US Purchase?
Post by: pmillett22 on July 07, 2007, 22:28:33
yes I have.
Title: Re: US Purchase?
Post by: [RWP]DJM on July 07, 2007, 22:32:27
Ok, it is possible that it may take longer than usual because of the high demand.  Unfortunately, nothing is perfect.

Have you tried contacting the Ship Sim support team at info@shipsim.com ?  They may have more information on the current situation than I can offer :)

Regards.

DJM.
Title: Re: US Purchase?
Post by: Warspite2 on July 07, 2007, 22:32:39
Quote from: pmillett22 on July 07, 2007, 19:58:09
Why the heck am I still waiting? I bought it thursday and still nothing. I want my link!!!!!!!!!!!! I used a debit card so that might delay it but I still paid and i would like to have my game now please.  >:( >:( >:( >:(
 i use yahoo email but i also have a hotmail. guitarking367@yahoo.com OR pmillett2@hotmail.com

I got my download link right away, after I ordered it, I checked my email and had 2 emails one was a receipt and the other was the download link. I use hotmail so not sure about yahoo but they are basically the same.
Title: Re: US Purchase?
Post by: pmillett22 on July 07, 2007, 22:59:12
I emailed the day of purchase and havn't heard back.
Title: Re: US Purchase?
Post by: Master Captain on July 07, 2007, 23:01:42
I'm in the US and I downloaded the SS08 game, and everything is working fine for me.
Title: Re: US Purchase?
Post by: pmillett22 on July 07, 2007, 23:10:07
BUT NOT ME!!!!!!!!!!!!! I have used a debit card and nothing!!!!!!!!! How long must I wait!!!!!!!
Title: Re: US Purchase?
Post by: Master Captain on July 07, 2007, 23:20:03
well maybe ship sim doesn't accept depit cards, and maybe thats why you aren't getting your license keys. KM
Title: Re: US Purchase?
Post by: [RWP]DJM on July 07, 2007, 23:23:23
Unfortunately, all I can do at the moment is apologise on behalf of Vstep, there will be a good reason for this delay.

Sorry I cannot offer further assistance at this time.

Regards.

DJM.
Title: Re: US Purchase?
Post by: pmillett22 on July 07, 2007, 23:29:48
Thank you but I would like to know if debit cards are excepted. I hope the reason is a reasonable one.
Title: Re: US Purchase?
Post by: [RWP]DJM on July 07, 2007, 23:31:21
Quote from: pmillett22 on July 07, 2007, 23:29:48
Thank you but I would like to know if debit cards are excepted.

Was your payment accepted when you went through the purchase procedure?
Title: Re: US Purchase?
Post by: pmillett22 on July 07, 2007, 23:36:17
Yes it was, I was given a purchase order number which I do not have and it said the card has been successfully processed and that I would receive the link shortly but i haven't yet. I bought it on thursday
Title: Re: US Purchase?
Post by: [RWP]DJM on July 07, 2007, 23:41:32
Quote from: pmillett22 on July 07, 2007, 23:36:17
Yes it was, I was given a purchase order number which I do not have and it said the card has been successfully processed and that I would receive the link shortly but i haven't yet. I bought it on thursday

Ok, thanks for updating me there :)

there must be an issue that is causing this delay, I do not have access to the payment system however.  I can only advise that you give the system time, it can take longer with some cards to process the payment.

I have had to wait up to 7 days in the past for an online purchase to be processed, depending on which card I used.

Again I apologise for this problem, but I'm sure it will be resolved as soon as is humanly possible.  Not what you want to hear I know, but give it a little more time :)

Regards.

DJM.
Title: Re: US Purchase?
Post by: pmillett22 on July 07, 2007, 23:50:49
Okay thank you. I am sorry for being a pain, I just played the 2006 demo and loved so I want to get the 2008
Title: Re: US Purchase?
Post by: [RWP]DJM on July 07, 2007, 23:52:53
Quote from: pmillett22 on July 07, 2007, 23:50:49
Okay thank you. I am sorry for being a pain, I just played the 2006 demo and loved so I want to get the 2008

You're very welcome :)

No need to apologise at all, I fully understand the situation, it's annoying :(

I will PM one of the admins to see if we can get this resolved for you :)

Regards.

DJM.
Title: Re: US Purchase?
Post by: pmillett22 on July 08, 2007, 00:02:09
Thank you very much
Title: Re: US Purchase?
Post by: [RWP]DJM on July 08, 2007, 00:03:12
Quote from: pmillett22 on July 08, 2007, 00:02:09
Thank you very much

You're welcome :)

Hopefully it will be resolved very soon :)

Regards.

DJM.